Palak Saluja
Functional Consultant / Business Analyst
Bilaspur
Summary
Dynamic Functional Consultant with over 4 years of experience in improving products and procedures by leveraging hands-on inspections, testing methods, data analysis and resolving defects in fast-paced environment, committed to optimizing systems performance for reduced operational costs and streamlined workflows. Disciplined professional with systematic approach to convert ambiguous requirements into well-defined working artifacts (like business requirements & functional requirements documents) for business & IT teams to achieve desired outcomes. Applies excellent attention to detail and critical reasoning to successfully conduct experiments. Dedicated Scrum Master with a proven ability to lead and inspire teams to deliver exceptional results in fast-paced environments. With a focus on collaboration, transparency, and adaptability, have successfully guided multiple Scrum teams through the entire project lifecycle, from planning and execution to delivery and retrospective.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Functional Consultant / Business Analyst
KPMG India Services LLP
12.2022 - Current
- Spearheading implementation of Oracle Banking Payments Management (OBPM) within Flexcube environment, ensuring alignment with client business processes and industry standards
- Collaborated closely with key stakeholders to understand and document business requirements for both Flexcube and OBPM, translating them into comprehensive functional specifications
- Led customization and configuration of OBPM modules to meet specific client needs, enhancing overall functionality of banking system
- Conducted extensive testing and validation of integrated Flexcube and OBPM solutions, addressing issues and ensuring compliance with regulatory standards
- Developed and delivered training programs for end-users, ensuring smooth transition to integrated Flexcube and OBPM environment
- Engaged with with clients during user acceptance testing (UAT) phases, resolving issues promptly to ensure successful implementation and client satisfaction
- Contributed to ongoing support and maintenance activities for Flexcube and OBPM, addressing client queries.
Senior Quality Analyst / Scrum Master
Accenture Solutions Pvt. Ltd.
06.2021 - 12.2022
- Involved in Test Planning, Test Preparation, Test Execution, Bug Creation, Issue Resolution and Report Generation to assure that all aspects of Project are compliant with Business Requirements
- Mapped processes to holistically examine business flow and identify improvement opportunities
- Extensive experience in developing test cases by identifying the test coverage, creation of test cases (constructive, destructive and regression cases) & scenarios, creation of test data from the functional requirements specification document
- Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases
- Functional assistance for business users and carve a platform for hassle-free banking
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members
- Collaborated closely with Product Owners to groom the Product Backlog, ensuring that user stories were well-defined, estimated, and prioritized based on business value
- Managed product backlog effectively, prioritizing high-value items for faster completion.
Quality Analyst / Production L2 Support
Accenture Solutions Pvt. Ltd.
12.2019 - 05.2021
- Provided project and release support, test case construction, test execution, issue resolution and status reporting related to application changes
- Investigated and addressed system issues to enhance usability and improve functionality
- Provide Production support L2/ L3 and resolve module specific issues by following standard protocols or proposing workaround to maintain business continuity and ensuring minimum business downtime.
Education
B.Tech. - Computer Science and Engineering -
Mody University
Laxmangarh, Rajasthan 07.2015 - 05.2019
Skills
Problem Solving
Agile Methodologies
CommunicationQA methodologiesCritical ThinkingCore Competencies
· Extensive hands-on experience of Oracle Flexcube banking product (UBS 12.3) in Accounts
and Payments module in Retail and Oracle Banking Payments (OBPM v 14.6.1, 14.7).
· Functional expertise in various financial Flexcube modules like CASA (Current accounts &
Savings accounts), Payments - NEFT, RTGS, FT (Funds transfer), Interest and Charges
and EOD process.
· Knowledge of Oracle Database and SQL.
· Experience in user acceptance testing (UAT) & Production Support.
· Flexcube retail banking product enhancements testing.
Accomplishments
- Winner of Accenture Ace Award Quarter Four Fiscal Year 2021 in the category 'Team - Accenture - Growth Catalyst'.
- Winner of Accenture Apex Award Fiscal Year 2022 in the category ' The Extra Miler'.
Certification
Professional Scrum Master - PSM 1
Timeline
Functional Consultant / Business Analyst
KPMG India Services LLP
12.2022 - Current
Senior Quality Analyst / Scrum Master
Accenture Solutions Pvt. Ltd.
06.2021 - 12.2022
Quality Analyst / Production L2 Support
Accenture Solutions Pvt. Ltd.
12.2019 - 05.2021
B.Tech. - Computer Science and Engineering -
Mody University
07.2015 - 05.2019