Summary
Overview
Work History
Education
Skills
Core Competencies
Accomplishments
Certification
Timeline
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Palak Saluja

Palak Saluja

Functional Consultant / Business Analyst
Bilaspur

Summary

Dynamic Functional Consultant with over 4 years of experience in improving products and procedures by leveraging hands-on inspections, testing methods, data analysis and resolving defects in fast-paced environment, committed to optimizing systems performance for reduced operational costs and streamlined workflows. Disciplined professional with systematic approach to convert ambiguous requirements into well-defined working artifacts (like business requirements & functional requirements documents) for business & IT teams to achieve desired outcomes. Applies excellent attention to detail and critical reasoning to successfully conduct experiments. Dedicated Scrum Master with a proven ability to lead and inspire teams to deliver exceptional results in fast-paced environments. With a focus on collaboration, transparency, and adaptability, have successfully guided multiple Scrum teams through the entire project lifecycle, from planning and execution to delivery and retrospective.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Functional Consultant / Business Analyst

KPMG India Services LLP
2022.12 - Current
  • Spearheading implementation of Oracle Banking Payments Management (OBPM) within Flexcube environment, ensuring alignment with client business processes and industry standards
  • Collaborated closely with key stakeholders to understand and document business requirements for both Flexcube and OBPM, translating them into comprehensive functional specifications
  • Led customization and configuration of OBPM modules to meet specific client needs, enhancing overall functionality of banking system
  • Conducted extensive testing and validation of integrated Flexcube and OBPM solutions, addressing issues and ensuring compliance with regulatory standards
  • Developed and delivered training programs for end-users, ensuring smooth transition to integrated Flexcube and OBPM environment
  • Engaged with with clients during user acceptance testing (UAT) phases, resolving issues promptly to ensure successful implementation and client satisfaction
  • Contributed to ongoing support and maintenance activities for Flexcube and OBPM, addressing client queries.

Senior Quality Analyst / Scrum Master

Accenture Solutions Pvt. Ltd.
2021.06 - 2022.12
  • Involved in Test Planning, Test Preparation, Test Execution, Bug Creation, Issue Resolution and Report Generation to assure that all aspects of Project are compliant with Business Requirements
  • Mapped processes to holistically examine business flow and identify improvement opportunities
  • Extensive experience in developing test cases by identifying the test coverage, creation of test cases (constructive, destructive and regression cases) & scenarios, creation of test data from the functional requirements specification document
  • Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases
  • Functional assistance for business users and carve a platform for hassle-free banking
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members
  • Collaborated closely with Product Owners to groom the Product Backlog, ensuring that user stories were well-defined, estimated, and prioritized based on business value
  • Managed product backlog effectively, prioritizing high-value items for faster completion.

Quality Analyst / Production L2 Support

Accenture Solutions Pvt. Ltd.
2019.12 - 2021.05
  • Provided project and release support, test case construction, test execution, issue resolution and status reporting related to application changes
  • Investigated and addressed system issues to enhance usability and improve functionality
  • Provide Production support L2/ L3 and resolve module specific issues by following standard protocols or proposing workaround to maintain business continuity and ensuring minimum business downtime.

Education

B.Tech. - Computer Science and Engineering -

Mody University
Laxmangarh, Rajasthan
2015.07 - 2019.05

Skills

Problem Solving

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Core Competencies

· Extensive hands-on experience of Oracle Flexcube banking product (UBS 12.3) in Accounts

  and Payments module in Retail and Oracle Banking Payments (OBPM v 14.6.1, 14.7).

· Functional expertise in various financial Flexcube modules like CASA (Current accounts &

  Savings accounts), Payments - NEFT, RTGS, FT (Funds transfer), Interest and Charges

  and EOD process.

· Knowledge of Oracle Database and SQL.

· Experience in user acceptance testing (UAT) & Production Support.

· Flexcube retail banking product enhancements testing.

Accomplishments

  • Winner of Accenture Ace Award Quarter Four Fiscal Year 2021 in the category 'Team - Accenture - Growth Catalyst'.
  • Winner of Accenture Apex Award Fiscal Year 2022 in the category ' The Extra Miler'.

Certification

Professional Scrum Master - PSM 1

Timeline

Functional Consultant / Business Analyst

KPMG India Services LLP
2022.12 - Current

Senior Quality Analyst / Scrum Master

Accenture Solutions Pvt. Ltd.
2021.06 - 2022.12

Quality Analyst / Production L2 Support

Accenture Solutions Pvt. Ltd.
2019.12 - 2021.05

B.Tech. - Computer Science and Engineering -

Mody University
2015.07 - 2019.05

Professional Scrum Master - PSM 1

Palak SalujaFunctional Consultant / Business Analyst