Palak Singh
Noida,
Summary
Academic counselor with over 5 years of experience in providing tailored career and academic guidance. Proven track record of enhancing student satisfaction rates through the implementation of comprehensive counseling programs. Strong knowledge of diverse education systems and effective communication skills facilitate the development of unique strategies for individual student needs. Committed to continuous learning and contributing positively to organizational goals.
Overview
6
6
years of professional experience
Work History
Education Counselor
INDUS BUSINESS SCHOOL(IIEBM)
Pune
2024.02 - 2024.10
- Managed PGDM admissions process to optimize enrollment efficiency.
- Handled direct lead sources from portals including College Dunia and College Dekho.
- Increased walk-ins and applications through targeted outreach strategies.
- Converted positive leads into successful admissions through effective follow-up techniques.
Admission Counselor
Himgiri Zee University
Dehradun
2022.06 - 2023.12
- Managed admissions for all undergraduate and postgraduate programs at University.
- Handled leads from channel partners and various lead portals.
- Oversaw operations of Delhi/NCR Regional Office to enhance presence.
- Increased walk-in numbers through targeted outreach initiatives.
- Converted positive leads into successful admissions effectively.
Sr. Admission Counselor
Accurate Group of Institutions
Grt. Noida
2021.01 - 2022.01
- Managed admissions for MBA/PGDM programs, ensuring efficient processing and tracking of applicants.
- Oversaw leads from channel partners and various portals, including CollegeDunia and CollegeDekho.
- Led a team of telecallers to generate leads through targeted outreach initiatives.
- Boosted walk-in rates through strategic marketing and engagement efforts.
- Converted positive leads into successful admissions through effective follow-up strategies.
Counselor
Knowledge Gallery
New Delhi
2019.01 - 2021.01
- Managed inbound and outbound calls to ensure effective communication.
- Coordinated walk-in inquiries to facilitate student engagement.
- Collaborated with students and faculty on class scheduling based on timetable.
- Executed daily administrative tasks to support center operations.
Education
B.A - Psychology
Radha Govind University
2022-01
Skills
- Communication strategies
- Customer relationship management
- Follow-up strategies
- Sales conversion
- Student engagement
- Student retention strategies
- Time management
- Observation skills
- Relationship development
Hobbies and Interests
- Listening to music
- Painting
- Travelling
Timeline
Education Counselor
INDUS BUSINESS SCHOOL(IIEBM)
2024.02 - 2024.10
Admission Counselor
Himgiri Zee University
2022.06 - 2023.12
Sr. Admission Counselor
Accurate Group of Institutions
2021.01 - 2022.01
Counselor
Knowledge Gallery
2019.01 - 2021.01
B.A - Psychology
Radha Govind University