Palak Vaidya
GM- Business Development & Sales
New Delhi
Summary
A seasoned General Manager with over 11 years of extensive experience in business development and sales. Proven track record of driving revenue growth, expanding market presence, and leading high-performing teams. Adept at strategic planning, market analysis, and cultivating strong client relationships. Highly skilled in negotiating and closing major deals, managing budgets, and innovating sales processes. Demonstrates exceptional leadership, with a focus on fostering a culture of excellence and continuous improvement. Committed to delivering outstanding results and contributing to the overall success of the organization.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
General Manager- Business Development & Sales
BEN & GAWS PRIVATE LIMITED
New Delhi
04.2024 - Current
Develop and implement comprehensive business development strategies to drive growth and market expansion.
Identify new market opportunities and create plans to capture them.
Conduct thorough market research and competitive analysis to stay ahead of industry trends and inform strategic decisions.
Identify, acquire, and manage key client relationships.
Develop and nurture long-term relationships with clients, partners, and stakeholders to enhance customer satisfaction and retention.
Lead, mentor, and motivate the business development and sales teams.
Foster a culture of high performance and continuous improvement.
Drive sales growth by setting and achieving sales targets and goals.
Oversee the entire sales process from prospecting to closing deals.
Lead negotiations for major deals and contracts, ensuring favorable terms for the company.
Close business deals and partnerships to meet or exceed revenue goals.
Develop and manage budgets for business development and sales activities.
Ensure efficient allocation of resources to maximize return on investment.
Monitor and report on business development and sales performance.
Use data and metrics to measure success and make informed decisions.
Continuously seek and implement new approaches to improve business development and sales processes.
Adapt to changes in the market and industry to maintain a competitive edge.
Collaborate with other departments to ensure alignment of business objectives.
Work with marketing, product development, and operations teams to support business growth.
Senior Manager- Business Development & Sales
BEN & GAWS PRIVATE LIMITED
New Delhi
10.2021 - 04.2024
- Provides customer service, as required, and prepares monthly customer updates to the direct report
- Establishes professional customer/vendor relationships with appropriate customer personnel
- Prospects new customers and generate new leads and business opportunities across a variety of market segments
- Travels to meet customers and prospects; attends trade shows, seminars, and internal sales meetings as needed
- Analyze sales statistics to develop continuous improvement strategies and take steps to employ new strategies
- Suggested ideas for product evolution and new product variants
- Identified and supported resale opportunities to achieve sales plans
- Captured opportunities for additional sales during project implementation and rollout with existing accounts
- Review the success of each sales account to predict profits and make projections
- Communicate with clients and sales staff to ensure all issues are resolved quickly and successfully
- Hold and direct sales meetings; analyze and report on monthly sales outcomes
- Manage and supervise sales team to ensure they are on track in achieving sales goals
- Lead, motivate, acknowledge, and inspire team to perform beyond expectations
- Strategically forecast and manage budgetary information
- Ensure customer issues are attended to appropriately and efficiently
- Prepared cost estimates by studying customer documents and consulting with project managers and price revision with respect to price variance in raw materials
- Analyzed marketing data, including market trends, competitor performance, and product strengths
- Interact directly with customers to educate them on our products and answer questions
Senior Sales Engineer
ASIATIC COMPOSITE LIMITED
Ahmedabad
06.2012 - 09.2021
- Designed and carried out market research to detect and attract new customers
- Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities
- Designing & Sales of different FRP vessels, Pultruded Products, Fishing boats, Speed boats, Cooling Towers & Army Shelters
- Coordination with the finance department for Invoice v/s payment conciliation
- Recommended changes, improvements, or deletions in products according to customer feedback
- Prepared cost estimates by studying customer documents and consulting with project managers and price revision with respect to price variance in raw materials
- Developed and implemented pursuit plans for all opportunities with assigned key accounts
Education
Master of Science - Automove Engineering
STAFFORDSHIRE UNIVERSITY
Staffordshire 09.2009 - 03.2012
Bachelor of Science - Mechanical Engineering
AHMEDABAD INSTITUTE OF TECHNOLOGY
Ahmedabad 06.2005 - 06.2009
Skills
- PROJECT MANAGEMENT
- VENDOR MANAGEMENT
- ANALYTICAL SKILLS
- PROPOSAL DEVELOPMENT
- ZOHO (CRM)
- MICROSOFT EXCEL
- MICROSOFT WORD
- MICROSOFT TEAMS
- MICROSOFT POWERPOINT
- TECHNICAL CONSULTING
- CONSULTATIVE SALES TECHNIQUES
- PRE-SALES & AFTER -SALES SUPPORT
- CLOSING OF SALES
- SALES ANALYSIS
- SALES PROPOSALS & NEGOTIATION
- SALES GENERATION
- INBOUND & OUTBOUND SALES
- LIFE-CYCLE MANAGEMENT
- TROUBLESHOOTING
- VERBAL AND WRITTEN COMMUNICATION
- LEADERSHIP
- TEAMWORK
- ADAPTABILITY
- COMPASSION
- PERSUASIVE
- INTERPERSONAL COMMUNICATION
- B2B SALES
- D2C SALES
Timeline
General Manager- Business Development & Sales
BEN & GAWS PRIVATE LIMITED
04.2024 - Current
Senior Manager- Business Development & Sales
BEN & GAWS PRIVATE LIMITED
10.2021 - 04.2024
Senior Sales Engineer
ASIATIC COMPOSITE LIMITED
06.2012 - 09.2021
Master of Science - Automove Engineering
STAFFORDSHIRE UNIVERSITY
09.2009 - 03.2012
Bachelor of Science - Mechanical Engineering
AHMEDABAD INSTITUTE OF TECHNOLOGY
06.2005 - 06.2009
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