PALAKURU BHANUPRAKASH

• AWS cloud services
• Linux, Kubernetes, bash/shell scripting, powershell scripting, SQL, Python
• Incident management using ServiceNow, Java application support, Customer support and issue resolution, documentation and maintaining jira's for future reference
• Troubleshooting and debugging of issues
• Networking, WAF, cloudflare management skills
• Deployment supporting, preparing task list for deployment activities by collaborating with devops and DBA team to mitigate impacts
• Driving deployments in bridge call with other teams

• Taking care of infrastructure and application sanity testing
• System and application monitoring with different monitoring tools
• Proficient in AWS services including EC2, Lambda, EKS, Cloudwatch, SNS, Event bridge, AWS health, Cloud trail, Aws config, X-Ray, Api gateway, S3, Certificate manager, Simple Queue Service, Kinesis, postgreSQL DB, SSM Parameters and parameter store, IAM, KMS, Secret manager
• Knowledge in other tools including IBM MQ servers, Dynatrace, Splunk, Open SSL, ALM, SQL developer, postman, pg admin, GIT, Jenkins, Ansible, Docker

Accomplishments:

• Got appreciations form management for predicting impacts during deployment down time and mitigating impact
• Got appreciations from client multiple times for resolving their issues