ARTICLE WRITING
Palash Basu Roy
SENIOR PROCESS ASSOCIATE
KOLKATA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a business HR role in a reputed MNC .
Overview
10
10
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
SENIOR PROCESS ASSOCIATE
TATA CONSULTANCY SERVICES
KOLKATA
08.2014 - Current
* Handling Trade Finance related transactions for a USA based MNC bank.
* Preparing Client reports on daily basis and weekly basis
*Providing cross training to new onboarded employees
* Handling online customers for a USA based e commerce giant via webchat .
* Been a part of a L1 ( level 1 ) tech support team for 7 months
SALES ASSOCIATE
ASIAN PAINTS HOME SOLUTIONS
KOLKATA
02.2014 - 07.2014
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
BBA -
DR B C ROY ENGINEERING COLLEGE
DURGAPUR 04.2009 - 12.2011
MBA - Marketing
UNITED WORLD SCHOOL OF BUSINESS
KOLKATA 01.2012 - 12.2013
MBA - Human Resources Development
NARSEE MONJEE UNIVERSITY
MUMBAI 01.2020 - Current
Skills
Communication
Interests
FREELANCE WRITER .
I write for platforms like Reflection live , Pratilipi and stories for animation channels and audio story channels.
Timeline
MBA - Human Resources Development
NARSEE MONJEE UNIVERSITY
01.2020 - Current
SENIOR PROCESS ASSOCIATE
TATA CONSULTANCY SERVICES
08.2014 - Current
SALES ASSOCIATE
ASIAN PAINTS HOME SOLUTIONS
02.2014 - 07.2014
MBA - Marketing
UNITED WORLD SCHOOL OF BUSINESS
01.2012 - 12.2013
BBA -
DR B C ROY ENGINEERING COLLEGE
04.2009 - 12.2011
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