Palash Jain
Shivamogga
Summary
Committed to work with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experience in Quality testing , and gained knowledge in Microsoft Power BI.
Overview
3
3
years of professional experience
Work History
Mainframe Developer
Accenture Solutions Pvt ltd
Pune
11.2016 - 05.2019
- Managed customer requests through thoughtful queue management and ticket prioritization as necessary.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Assessed code during testing stage to determine potential glitches and bugs.
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
Quality Analyst (Google Localization Testing)
Accenture Solutions Pvt. Ltd
Gurgaon
06.2019 - 04.2020
- Performed root cause analysis for detected faults and developed corrective actions.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Documented, triaged and managed defects in google smart home products and worked with developers to facilitate timely resolutions.
Education
B.E - Computer Science And Engineering
01.2016
Skills
- Quality Issue Identification
- Testing Documentation
- Test Results Interpretation
- Defect Tracking and Reporting
- Test Program Development
- Manual Testing
- Root Cause Analysis
- Workflow Analysis
Languages
English
First Language
Hindi
Advanced
C1
Kannada
Beginner
A1
Hobbies
- Traveller.
- Music Enthusiast with interest in EDM.
- Exploring food.
Additional Information
- CAREER GAP : May 2020 - Current :- Reason : Family commitments and health
Timeline
Quality Analyst (Google Localization Testing) - Accenture Solutions Pvt. Ltd
06.2019 - 04.2020
Mainframe Developer - Accenture Solutions Pvt ltd
11.2016 - 05.2019
JSS Academy Of Technical Education - B.E, Computer Science And Engineering
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