PALASH JAISWAL
Summary
Experienced Program Manager skilled in managing functional Projects & programs considered knowledgeable leader and dedicated problem solver. Brings 6 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Sr. Program Manager
OLA Financial
Banglore
2021.09 - Current
- Identify opportunities,define and institutionalize processes for accurately capturing scope,dependencies,schedule,metrics,risks for program success and effectively communicating the program status and updates/reports to all the stakeholders on a regular cadence
- Engage and provide customer feedback and input to the product roadmap and act as a voice of customer regarding issues/opportunities and enhancement
- Manage conflicts,drive effective teamwork,communication and collaboration partnering across multiple business units with competing priority
- Create repeatable and scalable processes and SOPs to deliver implementation and conversion at scale
- Drive reporting automation with Product and Tech SPOCs for OFS
- Lead quality and training team to drive continuous process improvement
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
- Allocated resources to planned programs according to business objectives.
- Provided leadership for continual management and employee training initiatives.
- Oversaw workforce management planning, volume predictions and capacity planning.
Program Manager
BlackBuck, Zinka Logistics Solution Pvt Ltd
Banglore
2020.01 - 2021.09
- Responsible for the daily management of the fuel category representing a monthly sale of Rs.150Cr Across 22 states
- Design Monthly promotion plan in order to achieve month on month sales growth
- Analyze sales performance to determine the promotional effectiveness and forecast future promotion plans
- Design and Build process for the category, execute the process with the teams, Define SLAs & KPIs
- Lead process improvement and product pilots in order to improve performance I.e., Sales conversion,
- Reduction in customer acquisition cost
Program Manager- Corporate Acquisition
BlackBuck
Banglore
2019.06 - 2020.12
- FMCG clients like Like-HUL, GCPL, Asian Paints, etc., thereby handling a portfolio of INR 15Cr per month by fulfilling their logistics requirement through blackbuck's platform and an extensive network of fleet owners and brokers
- Responsible for identifying and studying the customers' specific logistics requirements and pitching customized solutions, ensuring high-quality customer experience and increased revenue while developing better supply
- Performing competitor analysis and ensuring Black Buck stays the preferred choice for the customers
- Responsible for managing the P&L of the portfolio and delivering aggressively on revenue and Profitability by contract Negotiation of existing clients and boarding the new ones
- Lead projects to Increase the Profitability of the portfolio by plugging in the leakages and reducing operational costs.
Senior Engineer
Larsen & Toubro ltd
Hyderabad
2015.06 - 2017.08
- Led a team of 6 Engineers and 140 workmen for timely execution of structural works of Metro Station
- Planned and liaised with other metro station teams to ensure resource apportioning to vendors
- Prepared and updated daily & weekly progress reports, aided in the identification of process bottlenecks
- Studied & analysed structural and architectural drawings and raised discrepancies, if any, to the design team
Education
MBA -
PGDIM NITIE
2017.08 - 2019.04
B.E - Civil Engineering
SRCOEM, Nagpur
12th - undefined
Christ Jyoti School
10th - undefined
Christ Jyoti School
Skills
Google Suite(Sheets,Docs,Forms etc)SQL Basic understandingVBA Macros
Program goals
Certification
Certified in Kraftshala's Brand Building
Timeline
Sr. Program Manager
OLA Financial
2021.09 - Current
Program Manager
BlackBuck, Zinka Logistics Solution Pvt Ltd
2020.01 - 2021.09
Program Manager- Corporate Acquisition
BlackBuck
2019.06 - 2020.12
MBA -
PGDIM NITIE
2017.08 - 2019.04
Senior Engineer
Larsen & Toubro ltd
2015.06 - 2017.08
B.E - Civil Engineering
SRCOEM, Nagpur
12th - undefined
Christ Jyoti School
10th - undefined
Christ Jyoti School