Persuasive professional with expertise in outbound cold calling. Approaches every call with fresh mindset and tenacity to reach even toughest customers. Proven expertise in achieving sales goals.
Overview
9
9
years of professional experience
Work History
Telesales Executive
Teleminds infotech
Kolkata
12.2021 - 03.2025
Provided detailed product information and educated customers on features, advantages, and benefits of products or services.
Cross-sold additional products and services to purchasing customers.
Updated internal databases with relevant customer account details following each interaction.
Sr. Sales Consultant
Sagiare Solutions llp
Kolkata
06.2020 - 11.2021
Coached junior sales consultants on best practices for generating leads, negotiating deals and closing sales.
Cultivated customer and community relationships to promote long-term business growth.
Identified customer needs by asking questions and advising on best solutions.
Team Leader
Incog consulting pvt ltd
Kolkata
07.2018 - 03.2020
Coordinated daily operations, ensuring team adherence to company policies and procedures.
Assessed market trends and competitor strategies to inform team direction and focus.
Oversaw quality control to identify inconsistencies and malfunctions.
CCE
Met technology
Kolkata
02.2016 - 07.2018
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized various software and tools to streamline processes and optimize performance.
Completed day-to-day duties accurately and efficiently.