PALKA JAMWAL

Work History

Experian

10.2023 - Current

Responsible for evaluating sales opportunities and business case presentation for new and existing clients in India. Also responsible for Expanding market penetration and increasing revenue in the lending space.
Built strong rapport with clients through regular check-ins, status updates, and proactive problem-solving approaches.
Achieved and exceeded annual sales targets by consistently driving new business opportunities.
Acquired 10 new clients in FY 2023-2024 contributing to an incremental revenue of 5cr.
Onboarded 5 additional clients in the first six months of FY2024-25 generating an annualized revenue of 2-3crore.
Successfully brought in marquee clients such as Cars 24, Clix Capital, Home Credit, Rupeeredee.
Negotiated favorable contract terms with clients, securing long-term business relationships and revenue growth.
Increased client satisfaction by effectively managing account teams and delivering exceptional service.
Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.

PayU

08.2022 - 08.2023

Manage existing accounts to ensure revenue levels are grown and product array widened, through cross sell.
Increased existing portfolio from 15 CR to 50 Cr in the span of 10 months.
Act as first point of contact from business team for merchant queries. Achieve allocated quarterly and yearly targets for sales.
Conduct product presentations, demo, commercial negotiation and agreement closure.
Work closely with different stakeholders in the organization to resolve their real time issues.
Work closely with regional business lead in strategic and tactical planning for the region.
Work with internal stakeholders in ensuring customer satisfaction with PayU product & services.
Cross sell and upsell of new payment solutions like EMI, BNPL, International gateway, POS etc.
Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.

Upgrad.com

10.2021 - 07.2022

Identifying new opportunities building relations with them to drive the HR to hire through upGrad.
Own the entire growth cycle from Identifying, qualifying & developing leads to negotiating and closing opportunities involving multiple stakeholders both internal & external.
Sourcing opportunities for learners suitable to their profile and course exit roles.
Market Research (including Primary and Secondary Research) Contacting potential or existing business customers to inform them about our services.
Establish strong, long-term client relationships
To research, map, develop and nurture strong relationships at multiple levels within my accounts
Prepare monthly, quarterly, and annual reports and forecasts.

Naukri.com

04.2018 - 06.2021

Managing C-level executives getting in depth knowledge of clients recruitment plans and internal hierarchy to develop and implement an effective recruitment strategy that maximizes the value for the clients and increases their ROI.
Retaining and upgrading existing customers with a base of 6 crores Making presentations to clients with a precise display of their visibility when placed in the online space.
Managed top brands : Adobe Systems, Max Life Insurance, Loreal, Maruti Suzuki, Policybazaar, Blackrock etc.
Building strategic relationship with all stakeholders including functions like marketing to ensure high end digital space sales and managing Cloud Sales business
Managing the accounts with the outcome of increased customer satisfaction with a focus on contract value growth and increase in retention
Complete focus on increasing the revenue and meeting monthly, quarterly and annual targets
Some of the major achievements in FY20-21 have been as follows: Upgraded 2 accounts in my portfolio from 70 lacs to 1.4 cr and another account from 60 lacs to 1.1cr which was highly appreciated across the National region
Received Yodha award for doing all my targets even during the pandemic times.

Naukri.com, Uttar Pradesh

04.2015 - 03.2018

Identifying new business opportunities
Negotiating and closing the contracts and agreements
Managing products in terms of prices, quality and new products and developing markets for the same
End to end sales inclusive of lead generation, lead conversion, client training, client ser vicing and post expiry renewals
Significant Highlights: Have successfully grown some of the accounts by 200-400% & continue to devise a plan to grow them every year.

Naukri.com, Uttar Pradesh

01.2014 - 03.2015

Selling net-based recruitment & branding solutions to New clients in the assigned territory
Lead generation, Prospecting, Client Acquisition, Negotiation, Closure, Client ser vicing, Cross
Selling and Client Retention Develop a database of qualified leads through referrals, competition, telephone canvassing, cold calling, emails, and networking
Sending Daily/Monthly business & Collection Report to our respective managers
Significant Highlights: Moving the allocated area business from 55 Lakhs to 70 Lakhs, with a significant New Business development.