Pallabi Singha
Business Development Manager 2 (Grade 4)
Bangalore
Summary
Dynamic, and energetic Team Player with 4+ years of experience in Sales Development, Referral Marketing, Lead Generation, Customer Relationship Management, Product Knowledge, Prospecting & Qualification.
Strong leader, articulate communicator with effective leadership, decision-making, problem-solving, interpersonal, negotiation & presentation skills, together with a bottom-line business focus and a result driven “CAN DO” attitude individual.
Leading and meeting with sales dramatically increasing revenue within an existing customer base and referrals. Highly personable and self-motivated professional with the versatility to work among diverse groups and handle complex problems effectively.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Business Development Manager 2 (Grade 4)
upGrad
03.2022 - Current
- I have provided tailored career guidance and strategic problem-solving to over 600+ professionals across various industries.
- Successfully drove the entire sales pipeline, from lead generation to closing, consistently achieving 150% (TVA) of sales quota every quarter.
- Strategically implemented referral campaigns, significantly boosting revenue and accelerating business development efforts by 60% every quarter.
- Mentored and motivated my team members on sales processes, Referrals, CRM optimization, and product knowledge, fostering a collaborative and high-performance environment.
- Delivered ongoing training and support, empowering team members to enhance sales techniques and exceed targets achievement.
- Engaged prospects with personalized inbound/outbound calls and tailored emails, driving high conversion rates to confirmed applications.
- Collaborated with cross-functional teams (marketing, product, customer support) to align sales strategies and optimize customer experiences.
- Stayed updated on industry trends and product knowledge, ensuring value propositions were effectively communicated to prospects.
- Led the team to achieve ₹7.22 Crores in Q2 JAS 2024, surpassing a ₹3.3 Crore target by 204%, earning recognition as the Best Sales Team.
- Recognized for exceeding targets with a 102% TVA achievement and 222% referral performance in JFM 2025, consistently driving exceptional outcomes in dynamic environments from over 100 clients across legal and tech sectors.
- Developed strong relationships with Judicial Magistrates and Legal Professionals from Tier-1 & Tier-2 law firms, becoming a trusted advisor.
- My unwavering dedication to excellence has been recognized through multiple awards, including the CEO Award, Star Performer Award and the People Manager’s Excellence Award three times.
Sr. Business Development Associate
Lido Learning (Quality Tutorials Pvt. Ltd)
01.2021 - 02.2022
- Articulated a meticulously designed B2C consultative sales process, strategically engineered to convert cold leads into loyal paid customers by fostering a foundation of trust through effective cold calls and personalized email interactions.
- Expertly spearheaded the end-to-end sales pipeline, orchestrating seamless progression from prospecting to closing sales, while consistently achieving an exceptional average assigned leads to conversion ratio of 3%, exemplifying unparalleled efficiency and prowess conversion.
- Delivered outstanding results by generating an impressive revenue of Rs 65 Lakhs from a diverse client base exceeding 150, showcasing an exceptional average ticket size of Rs 38.9k, highlighting the remarkable value and profitability achieved.
- Engaged proactively with leads through a combination of inbound and outbound calls, as well as meticulously crafted tailored emails, with the primary objective of seamlessly converting prospects into confirmed applications.
- Coordinated with the finance and operations team for seamless conversion.
- Managed and maintained a structured analysis of target market, customers, and documentation in the CRM system.
- Implemented a consultative approach while developing a hunter mentality within the team to seek out new potential clients, initiating initial contact to generate interest, and effectively converting leads into valuable opportunities via effective cold calls or tailored emails.
Education
PGDM - HR & Marketing
Jaipuria Institute of Management
Jaipur, RajasthanB. Sc. - Botany
Assam (Central) University
Silchar, AssamSkills
- Sales/ Business Development
- Lead & Revenue Generation
- Prospecting & Qualification
- Marketing Strategies & Campaigns
- Retail Sales
- Customer Relationship Management (CRM) /Customer Retention
- Team Management & Leadership
- Thinking & Planning Strategically
- Process/ Revenue Enhancements
- Liaison & Negotiation
- Analytical Planning
- Operational Efficiency
- Performance Evaluation
- Sales Team Supervision and training
- Moral and Ethical, Time Management
Certification
Nivea Blue Certification from Beiersdorf
Timeline
Business Development Manager 2 (Grade 4)
upGrad
03.2022 - Current
Sr. Business Development Associate
Lido Learning (Quality Tutorials Pvt. Ltd)
01.2021 - 02.2022
Nivea Blue Certification from Beiersdorf
11-2020
Fundamentals of Digital Marketing from Google
08-2020
Integrated program of equities commodities currencies and derivatives from BSE Institute Ltd
11-2019
B. Sc. - Botany
Assam (Central) University
PGDM - HR & Marketing
Jaipuria Institute of Management
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