Pallak Puri

Identity and manage project risks and work with team to identify and institute mitigation plans.

• Understanding the principles of Software-as-a-Service architecture and how it applies to a P2P environment,
• Experience in integrating APIs (Application Programming Interfaces) to connect the P2P SaaS platform with external services, enabling seamless data exchange or functionality extension.
• Proficiency in configuring and establishing FTP connections between client and server systems.
• Experience in reading and understanding API documentation, including endpoint URLs, request/response formats, and available methods.
• The ability to create custom reports, dashboards, and analytics using ServiceNow, Jira, and Confluence.
• Provide technical support to customers during implementation and post-implementation.
• Successfully manage multiple projects and tasks concurrently, also measure project performance to identify area of improvement.
• Design, configure and test P2P and e-invoicing solutions to meet customer requirements
• Experience in implementing SaaS solutions and integrating them with existing systems or third-party applications

• Performed research to serve as basis for academic writing for publication.
• Instructed students using lectures, discussions and demonstrations in computer languages like C, C++, Java etc.
• Comprehensive problem-solving abilities, excellent verbal and written communication skills, ability to deal with people diplomatically, willingness to learn with positive mental attitude and good team facilitator.
• Created materials and exercises to illustrate application of course concepts.
• Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
• Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Applied innovative teaching methods to encourage student learning objectives.