Pallavi Bharti

• Collaborated closely with upper management to drive strategy through development and implementation of new processes.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Developed flowcharts and diagrams to describe and lay out logical operational steps.
• Identified issues, analyzed information and provided solutions to problems.
• Collaborated with the Business /customers to achieve end goals.
• Managed on-site evaluations, internal audits and customer surveys.

• Completed paper-based testing, recognizing defects and promptly addressing for resolution.
• Worked closely with the Business to maintain optimum levels of communication to effectively and efficiently complete projects.
• Served customers and followed outlined steps of service.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Identified and tracked defects with [Software] and supported developers in resolving problems by completing additional tests.
• Kept scripts and test cases updated with current requirements.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
• Evaluated function, performance and design compliance of every product against design standards and customer needs.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
• Collaborated with developers and product owners to stay current on product features and intended functionality.

• Investigated new and emerging software applications within the company to design, select, implement and use administrative information systems effectively.
• Prepared test plans and test cases based on requirement documents.

Participated in Team-building activities to enhance working relationships.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Developed team communications and information for meetings.
• Worked flexible hours; night, weekend, and holiday shifts.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.