Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pallavi Bhatia

Credit Risk| Consumer Lending| Analytical and Business Strategy
New Delhi,DL

Summary

Dynamic and results-driven credit risk professional with over 10 years of experience in underwriting, credit policy formulation, and portfolio risk management within leading NBFCs. Proven expertise in leveraging analytics, stakeholder management, and strategic thinking to drive business growth, operational efficiency, and risk mitigation. Adept at leading cross-functional teams and managing high-impact projects across retail and consumer finance segments.

Overview

13
13
years of professional experience
4025
4025
years of post-secondary education

Work History

Assistant Vice President, CD Loans and EMI card Acquisitions

Home credit India
12.2023 - Current
  • Spearheaded credit and policy transitions during the TVS acquisition, including the development of a new reporting structure and revision of logic for credit and Risk reporting metrics.
  • Led credit risk analytics for EMI card and consumer durable (CD) loan portfolios, driving a measurable reduction in delinquency rates along with Business growth.
  • Development of Credit and Risk scoring models to enhance underwriting and portfolio accuracy.
  • Built real-time risk dashboards with cross-functional teams.
  • Conducted portfolio segmentation and loss forecasting.
  • Ensured compliance with RBI and internal audit standards.

Senior Manager Credit and Policy

DMI Finance
08.2022 - 11.2023
  • Manage core CL business from credit and policy perspective.
  • Drive credit strategy and portfolio risk management initiatives.
  • Lead end-to-end project execution for key partners: Samsung, Flipkart, Amazon, Apple, Reliance, Flex-money.
  • Define pricing structures and eligibility criteria across customer segments.
  • Optimize profitability through customized credit offerings and performance monitoring.
  • Leverage risk models and analytics to assess portfolio quality, concentration, and credit risk exposure.

Senior Manager Underwriting- Analytics and Reporting

Home credit India
04.2019 - 08.2022

(Promoted from Assistant Manager to Manager to Senior Manager)

  • Managing the risk costs by maintaining the dynamics of Approval rate and Risk along with having Automatic approvals strategy.
  • Simple and client friendly application requirements, fast processing time and reasonable process costs for retail loan portfolio.
  • Policy formulation and Maintaining scoring models, constant monitoring and updating of decision engine setup.
  • Conducting pilots testing different sources of big data and incorporating proven ones into existing processes - social networks, telco and utility providers, payment processors, PS location etc.
  • Managing team of 50 experts and quality assurance team while continuously improving results.
  • Risk Analytics, Fraud Management and Collections and Training in order to achieve operational efficiencies and minimize losses.
  • Calculation of loan loss provisions, forecasts of risk metrics.

Manager Underwriting- Analytics and Reporting

Home Credit India
10.2016 - 03.2019
  • Risk Analytics, Fraud Management and Collections and Training in order to achieve operational efficiencies and minimize losses.
  • Credit portfolio management of Consumer and cash loans: Automatic approvals strategy management , calculation of loan loss provisions, forecasts of risk parameters.

Assistant Manager Underwriting-Analytics and Reporting

Home Credit India
07.2015 - 10.2016
  • Client Servicing, Portfolio Management and Predictive analytics.


Risk Analyst

Risk Management and Solutions
09.2013 - 07.2015
  • Analyzing the Risk Exposure for the client with the help of data provided also the Domain of Analytics has been explored with the Report creations daily deliverables.

Executive

Group Concorde
11.2012 - 09.2013
  • IT Solution provider in Logistics industry :Worked on 'Revenue Optimization and Management System'.

Internship

Group Concord
06.2012 - 10.2012
  • Performed the Role of an Intern thereby absorbed as permanent employee.
  • Worked on: Forecasting and predicting current and future deliverables and capacity utilization.

Internship & Projects

FICCI
06.2012 - 07.2012
  • Worked on a Project 'Public private partnership project of infrastructure.
  • The procedure of funding analyses the credibility of the project based on cost-benefit analysis and past performance.

Education

BA Hons - Economics

Delhi University, Satyawati College
Delhi, DELHI

CBSE - undefined

St. Michael Sr. Sec School
Delhi, DELHI

Master of Science - Applied Quantitative finance

IGNOU–Madras School of Economics Joint Program
Delhi, Delhi

CBSE - Commerce with Math

St. Michael Sr. Sec School
Delhi, DELHI

Skills

Core Competencies

Timeline

Assistant Vice President, CD Loans and EMI card Acquisitions

Home credit India
12.2023 - Current

Senior Manager Credit and Policy

DMI Finance
08.2022 - 11.2023

Senior Manager Underwriting- Analytics and Reporting

Home credit India
04.2019 - 08.2022

Manager Underwriting- Analytics and Reporting

Home Credit India
10.2016 - 03.2019

Assistant Manager Underwriting-Analytics and Reporting

Home Credit India
07.2015 - 10.2016

Risk Analyst

Risk Management and Solutions
09.2013 - 07.2015

Executive

Group Concorde
11.2012 - 09.2013

Internship

Group Concord
06.2012 - 10.2012

Internship & Projects

FICCI
06.2012 - 07.2012

CBSE - undefined

St. Michael Sr. Sec School

CBSE - Commerce with Math

St. Michael Sr. Sec School

BA Hons - Economics

Delhi University, Satyawati College

Master of Science - Applied Quantitative finance

IGNOU–Madras School of Economics Joint Program
Pallavi BhatiaCredit Risk| Consumer Lending| Analytical and Business Strategy