Summary
Overview
Work History
Education
Skills
Software/Tools
Accomplishments
Hobbies
Timeline
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Pallavi Chanchlani

Indore

Summary

Dedicated and detail-oriented accounting professional with two years of experience in financial management and analysis. Seeking a challenging role to leverage my expertise in optimizing financial processes and delivering insightful data analysis to support strategic decision-making.

Overview

4
4
years of professional experience

Work History

Senior Analyst - AP

Paperchase Accountancy
Indore
09.2024 - Current
  • Managed full-cycle Accounts Payable for U.S.-based clients, ensuring timely and accurate processing.
  • Led client and vendor communications to resolve discrepancies and maintain satisfaction.
  • Performed monthly vendor reconciliations and supported month-end financial reporting.
  • Prepared daily cash position reports to aid client operations.
  • Accurately posted invoices with proper coding and maintained organized documentation.
  • Utilized Restaurant365 and Paperchase portal for AP processing and financial reporting.
  • Liaised with vendors to resolve issues with invoices, W-9 forms, and account statements.

Process Analyst - AR

WM Universal Solution Pvt. Ltd
Indore
04.2023 - 09.2024
  • Managed end-to-end Order-to-Cash (O2C) process, including collections and severance activities, in compliance with regulatory standards.
  • Executed severance procedures for non-paying customers: Cut-off (30–60 days), Cancellation (60–90 days), and Write-off (90–120 days).
  • Generated AR aging reports as per defined job aids and shared with U.S. Area Controller for review and approval.
  • Processed accounts based on approved exclusions and maintained accurate records.
  • Sent processed customer account reports to onshore teams for final reconciliation.
  • Created legal packets for accounts previously written off, ensuring documentation completeness.
  • Consistently met deadlines, exceeded performance expectations, and contributed to overall team success.

Customer Care Executive

Teleperformance
06.2021 - 02.2022
  • Served as Customer Care Executive in E-commerce, resolving product and service-related complaints efficiently.
  • Assisted customers with purchases, returns, upgrades, and provided technical support to enhance overall experience.
  • Maintained strong customer relationships by proactively addressing issues and implementing effective solutions.
  • Collected and analyzed customer data to recommend suitable products or services.
  • Introduced quality assurance practices to improve service delivery and customer satisfaction.
  • Offered expert product guidance tailored to individual customer needs, driving positive business outcomes.

Education

Master of Business Administration - Finance. -

Chandigarh University
03-2024

Bachelor of Commerce -

Devi Ahilya Vishwavidyalaya
08-2020

Skills

  • Microsoft Excel
  • Accounting
  • Accounts Payable Management
  • Strong Interpersonal and People Skills
  • Effective Time Management
  • Active Listening and Communication Skills

Software/Tools

  • R365
  • Tally ERP-9

Accomplishments

  • Awarded Rookie Rock Star for Excellence.

Hobbies

  • Dancing
  • Diary writing

Timeline

Senior Analyst - AP

Paperchase Accountancy
09.2024 - Current

Process Analyst - AR

WM Universal Solution Pvt. Ltd
04.2023 - 09.2024

Customer Care Executive

Teleperformance
06.2021 - 02.2022

Master of Business Administration - Finance. -

Chandigarh University

Bachelor of Commerce -

Devi Ahilya Vishwavidyalaya

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Pallavi Chanchlani