Pallavi G R

Identity and Access Management:

• Managed teams responsible for the administration of IAM tools (SailPoint, Okta etc.) and identity governance across a global workforce.
• Co-ordinated with multiple teams to integrate IAM solutions, enhancing system security and compliance.
• Managed IAM-related incidents and assisted in conducting IAM audits, identifying access risks, and recommending remediation strategies to improve security posture.
• Provided thought leadership in cross-functional meetings, advicating for the incorporation of IAM best practices into new business and IT projects.
• Managed direct discussions with the internal and external auditors and Regulators on the processes associated to IAM.

Governance Risk and Compliance:

• Worked closely with internal stakeholders to address audit findings, implement corrective actions, and improve overall compliance posture.
• Spearheading the establishment of a dedicated GRC team, focusing on the technical and functional training of resources in tools such as Archer ensuring high level of competency.
• Collaborated with various partners to assess third-party vendor risk and ensure contracts met security and compliance standards.

• Collaborated with CISO, IT, Business teams to define and enforce governance frameworks, ensuring compliance with industry standards such as
• Defined the framework for Completeness and Accuracy end to end user access review cycle.
• Extensive experience in managing end to end certification campaign. Working with application teams to ensure the review cycle closed in time.
• Setting up certification templates and managing different certification types.
• Deep understanding on joiners, leaver and mover processes. Good understanding on Rules, workflows, tasks, connectors.
• Creation of Separation of Duties Policies to build lists of conflicting accesses in SailPoint.
• Good understanding about application on-boarding into SailPoint. Supported operations & maintenance of SailPoint integrated applications.
• Extensively working with SOX teams, internal and external auditors.
• Managing the India team and directly responsible for team year-end performance reviews, appraisal discussions and compensation discussions.
• Identify areas of process automation
• Interim managed the Cyber GRC team and BCM/EIM team
• Involved in Vendor management and TPRM activities
• Currently part of various BRGs like women in technology, Diversity and Inclusion.

• Troubleshooting and resolving access management and provisioning workflow error.
• Involved in On-boarding and Off-boarding of applications, manage the end to end user access life cycle.
• Involved in establishing processes for leavers, movers, sensitive staff etc and annual recertification of user access rights.
• Production support on the day to day operations for access management for the applications specified for UBS users globally.
• Working as Change Management Lead and actively involved in automation of the repetitive processes.
• Adhering to the SLA’s agreed with the business in resolving the service tickets. Also on call support to handle Production Support issues and to the critical tickets as per the SLA's agreed.
• Experience on RBAC (Role Based Access Control) analysis and implementation.
• Provide SailPoint reports to Management or System Administrators on demand, weekly, monthly, and quarterly related to user access information.
• Involved in the metadata remediation for PowerBroker for UNIX and Linux platform.
• Work with Business Unit Information Security Officers (BUISOs), DISO’s system owners, and other IAM colleagues to address audit and regulatory related issues.
• Skilled in PowerPoint, Word, Excel, Visio.
• Cyber Ark Vault Maintenances. Building CyberArk safes and adding different applications/portfolios in the safes.
• Active Directory group/user authentication and maintenances. Authentication and Authorization of Privilege users working with Cyber Ark and Access Management.
• Currently managing team of 10. Directly responsible for team year-end performance reviews, appraisal discussions and compensation discussions.
• Currently acting as a Scrum Master for the team.
• Perform Active Directory Services administration and management to include design, cleanup and routine maintenance and configuration.
• Good understanding on Cloud computing concepts.

• Troubleshooting and resolving access management and provisioning workflow error.
• Involved in On-boarding and Off-boarding of applications, manage the end to end user access life cycle.
• Involved in establishing processes for leavers, movers, sensitive staff etc and annual recertification of user access rights.
• Production support on the day to day operations for access management for the applications specified for UBS users globally.
• Adhering to the SLA’s agreed with the business in resolving the service tickets. Also on call support to handle Production Support issues and to the critical tickets as per the SLA's agreed.
• Supported operations & maintenance of SailPoint and LDAP connectivity.
• Provide SailPoint reports to Management or System Administrators on demand, weekly, monthly, and quarterly related to user access information.
• Establishes and maintains good working relationships with all IAM customers.
• Perform Identity and Access Management Activities. Develop strategies aligned to the policies and roadmaps to continue enhancing the control effectiveness and access management across the bank.
• Understand and refine a Role Based Security framework. Produce schema designs and operational plans to enforce and maintain identity management workflows.
• Work with Business Unit Information Security Officers (BUISOs), system owners, and other IAM colleagues to address audit and regulatory related issues.
• Good understanding about Banking industry.
• Good understanding of Data Classification.
• Ability to document and explain processes and procedures to both business and technical stakeholders.
• Established strict SOD checks for all the applications.
• Identified toxic combination among access rights and took it for implementation.
• Provided use cases and business processes for support groups on role, entitlement, provisioning.
• Worked with application developers to develop and test Identity Management Access (IAM) solutions.
• Managed team of 9. Directly responsible for team year-end performance reviews, appraisal discussions and compensation discussions.