Pallavi K. V. S.
Hyderabad,TG
Summary
RPA Developer with 9 years of extensive experience at Accenture, focusing on intelligent automation solutions. Proficient in VBA and Power Automate, delivering efficiency improvements equivalent to 9 FTEs, significantly boosting operational productivity. Strong analytical capabilities and effective communication skills ensure successful project execution and stakeholder collaboration.
Overview
10
10
years of professional experience
Work History
App Automation Eng Analyst
Accenture / Client: SLB
03.2025 - Current
- Developed an email automation solution using VBA to monitor multiple Outlook shared mailboxes, log email details into Excel, track response status and generate automated bar graphs for reporting.
- Implemented the same automation using Power Automate Cloud enhancing scalability and reducing manual monitoring efforts.
- Automated the Canon CDH and R12 templated in Excel by implementing dynamic data validations and business rules for multiple countries ensuring compliance and accuracy.
- Created SAP ageing automation using Power Automate Desktop and VBA, extracting and processing data from SAP, Segregating it in Excel and sending updated reports via email for timely decision making.
- Objective: To leverage expertise in VBA, Power Automate (Cloud & Desktop) and SAP integration to design intelligent automation solutions for email processing, Excel validations, and ERP data management, driving accuracy, Compliance and operational efficiency.
Automation Anywhere Developer, .Net Developer
Accenture / Client: British Petroleum (BP), UK
11.2016 - Current
- Designed automation solutions using Automation Anywhere platform.
- Involved in Setting up the Automation Anywhere development environment (software installation, installation of related technologies such as Splunk/logging etc.)
- Creation, development and maintenance of automated MI Reporting of Automation Anywhere processes in MS Access and Excel, also considering running this in MS SQL Server using MS Access front-end.
- Experienced in building Automation Anywhere Processes and Business Objects for various business systems.
- Defined RPA automation strategy for process involving mainframes, web service calls and web applications implemented.
- Responsible for Data Extraction using Automation Anywhere.
- Implemented Automation Anywhere user authentication by defining user roles, creating users and setting password policies.
- Performed tool evaluation and feasibility to help in selecting suitable automation tool for RPA Implementation.
- Participated in Development of business logic within code-stages in languages within the .NET family (C#/VB).
- Worked with Broke down processes into reusable objects using Object studio and utilized them to build processes in Process Studio efficiently.
- Provided Exception handling at every possible scenario for a robust error-free development.
- Experience in managing robot's workloads using Automation Anywhere Work Queues.
- Created Functional Requirements Documents (FRDs) for a Robotic Process Automation project, based on business process design discussions with business stakeholders.
- Experienced in staging and deploying the automation solution into test and live environments.
- Exposure to Automation Anywhere Single Sign-on implementation using Microsoft Active Directory.
- Experience in using Automation Anywhere Credential Manager for maintaining, securing and retrieving the user credentials.
- Performed stress test for Bot Scripts to prove the scalability and stability of RPA code.
- Efficiently handled monitoring and troubleshooting the Automation Anywhere environment through Control room.
- Participated online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.
- Objective: Developing the application for User to interact with the client to get the complete details of the materials. Automating the preliminary underwriting process using Automation Anywhere and VBA which can simulate process automation, application integration and data handling techniques. The project targets automation for the CLSC (Consumer lending servicing center) underwriting process in multiple phases. The tool performs the required validations and displays the results on the screen for User to proceed with further decisioning. This saves Underwriters’ effort and time needed in performing few complex manual calculations, validating details across screens and systems.
App Automation Eng Analyst
Accenture / Client: Microsoft
09.2019 - 02.2024
- Developed and deployed end to end automation solutions for the Service Now application using Automation Anywhere (AA) and VBA, streamlining ticket lifecycle management including logging, tracking, user follow-ups, and SLA based closures.
- Automated SLA driven workflows such as reminders, query resolutions, and auto closure of tickets, eliminating manual intervention and ensuring compliance.
- Achieved efficiency gains equivalent to 9 FTEs, reducing operational overhead and improving turnaround time.
- Enhanced accuracy and consistency in ticket handling processes while minimizing human errors through robust automation scripts.
- Objective: To Utilize my expertise in Automation Anywhere and VBA to design and implement end to end automation solutions for enterprise applications like Service Now, driving process efficiency, SLA Compliance and significant FTE Savings.
App Automation Eng Associate
Accenture / Client: FedEx
04.2017 - 08.2019
- Automated the IRIS Application and multiple FedEx systems using Automation Anywhere (AA), VBA and SAP scripting reducing manual intervention across core business processes.
- Designed and deployed bots to extract data from IRIS and SAP, transform it in Excel and upload it into FedEx’s primary application ensuring data accuracy and process efficiency.
- Delivered multiple minibots for SalesForce and other ERP systems, enabling seamless integration and improving operational productivity.
- Achieved significant FTE Savings and enhanced process turnaround time by eliminating repetitive manual task through intelligent automation.
- Objective: To leverage my skills in Automation Anywhere, VBA and SAP Scripting to automate complex workflows across IRIS, SAP, Sales Force and FedEx applications, enhancing data accuracy, reducing manual effort and delivering scalable automation solutions.
Automation Anywhere (RPA) Developer
Cunningham Lindsey
03.2017 - 11.2017
- Expertise in working with application of RPA business processes at the enterprise level.
- Performed Project management related activities such as tracking of new requirements, feasibility analysis and interaction with client regarding any show-stoppers, technical difficulties and schedule of upcoming modules.
- Involved in designing and developing Robotic Process Automations for All shared processes using Automation Anywhere.
- Involved in conducting team meetings, tracking status of individual modules and communicating the status to client and onshore.
- Actively conducted and participated in knowledge transfer sessions for domain and application knowledge for new members in the project.
- Actively engaged with stakeholders in Quality Assurance testing and User Acceptance testing phases.
- Involved in User Training phase of the project from an Architecture perspective.
- Took ownership of Internal and External Quality Audits for the program.
- Developed the object and workflow for client requirement.
- Involved in Code reviews to check for efficiency and coding standards.
- Description: The scope of Cunningham Lindsey Robotic Process Automation program is to identify, develop and implement desktop automation in high value operational processes to improve efficiency, quality and overall service and reduce manual activities like navigation across multiple applications, copy-paste, re-keying information, ability to extract and import data from standard forms, import data from external website for different process.
Automation Anywhere Developer
Accenture / Client: DANGOTE, Nigeria, SA
12.2016 - 03.2017
- Designed automation solutions using Automation Anywhere and VBA platform.
- SAP scripting is enabled to import the details of the previous bank statements which are highly confidential.
- Involved in Setting up the Automation Anywhere development environment (software installation, installation of related technologies such as Splunk/logging etc.)
- Creation, development and maintenance of automated MI Reporting of Automation Anywhere processes in MS Access and Excel, also considering running this in MS SQL Server using MS Access front-end.
- Experienced in building Automation Anywhere Processes and Business Objects for various business systems.
- Defined RPA automation strategy for process involving mainframes, web service calls and web applications implemented.
- Responsible for Data Extraction using Automation Anywhere.
- Implemented Automation Anywhere user authentication by defining user roles, creating users and setting password policies.
- Performed tool evaluation and feasibility to help in selecting suitable automation tool for RPA Implementation.
- Worked with Broke down processes into reusable objects using Object studio and utilized them to build processes in Process Studio efficiently.
- Provided Exception handling at every possible scenario for a robust error-free development.
- Experience in managing robot's workloads using Automation Anywhere Work Queues.
- Experienced in staging and deploying the automation solution into test and live environments.
- Experience in using Automation Anywhere Credential Manager for maintaining, securing and retrieving the user credentials.
- Performed stress test for Bot Scripts to prove the scalability and stability of RPA code.
- Efficiently handled monitoring and troubleshooting the Automation Anywhere environment through Control room.
- Description: Dangote Bank Reconciliations tool is to get the inputs through the generic mail and Modify the input data into proper format as to validate the previous details of the Uploaded file with the current received data. Later on to validate in SAP by using different T codes as the bank details are highly confidential and Upload into SAP.
Web developer
Vaazu India Pvt. Ltd., Bangalore, India
08.2015 - 09.2015
- Very familiar with cutting-edge front-end development practices and technology: html5, jQuery, AJAX with modern CSS frameworks.
- JavaScript component library experience: jQuery UI, etc. with ability to explain tradeoffs
- Ability to abstract layouts, design patterns, and UI components while building out the interface to a product or application
- Maintain the sanctity of a project's information, interaction design, and visual design details while contributing to the effort.
- Ability to translate flat design, wireframes, and prototypes to production-ready interactive interfaces with joy and passion.
- Documenting the planning and progress of the experiments and the results analysis. Significant technical writing, documentation, briefing/presentation technology responsibilities.
- Client: ECO Gym Worldwide[IL, USA ]
- Eco Gym Worldwide project have been developing and working through the concept of a health club that not only rewards its members for exercising, but also follows the global initiative of energy sustainability and Earth friendliness.
Education
Bachelor of Technology -
Jawaharlal Nehru Technological University
Anathapur, AP01.2014
Skills
- Breadth / In-depth of knowledge with the following Software’s, equipment’s, environments and processes
- Web Technologies: HTML, CSS, PHP, WordPress CMS, C#, ASPNET MVC
- Database: My SQL, MS Access, SQL Server
- Software/Programs: Visual StudioNet, CMS, Microsoft Office tools: Word, Excel, Visio, PowerPoint
- Automation Tools: Power Automate Desktop (PAD), Power Automate Cloud, Power Apps
- Scripting Languages: Automation Anywhere (80/90/107), UI Path(201626379) Macros, VBS, SAP
- Operating Systems: Windows, Macintosh
- Project Management: Agile Scum, Microsoft Project
Accomplishments
- Participated in CHESS TOURNAMENT and PPT at Audisankara College of Engineering and Technology.
- Participated in Technical Quiz and Paper presentation at college level.
- Participated in Badminton at college level and won over Priyadharshini college of engineering.
- Participated in Debate and Essay Writing competitions at Intra and Inter-School levels.
- My Strengths are my confidence in myself and flexibility towards situations and sincerity in work and dedication towards what I do. I always try to complete work in given time and will put my heart in the work I do.
- Event coordinator of Student Chapter, JNTU, which involves arranging events like Guest Lectures, Quizzes, Seminars, Organizing industrial visits.
Timeline
App Automation Eng Analyst
Accenture / Client: SLB
03.2025 - Current
App Automation Eng Analyst
Accenture / Client: Microsoft
09.2019 - 02.2024
App Automation Eng Associate
Accenture / Client: FedEx
04.2017 - 08.2019
Automation Anywhere (RPA) Developer
Cunningham Lindsey
03.2017 - 11.2017
Automation Anywhere Developer
Accenture / Client: DANGOTE, Nigeria, SA
12.2016 - 03.2017
Automation Anywhere Developer, .Net Developer
Accenture / Client: British Petroleum (BP), UK
11.2016 - Current
Web developer
Vaazu India Pvt. Ltd., Bangalore, India
08.2015 - 09.2015
Bachelor of Technology -
Jawaharlal Nehru Technological University
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