Pallavi Mishra
Human Capitol Professional
Gurgaon
Summary
Human Resources Executive with almost two decades of experience in corporate environments. Strong background in entire employee life cycle processes, training, organization development and other related processes. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees and establish positive impact of the employer on its people.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
2
2
Language
Work History
AVP Human Resources
Amantya Technologies
11.2022 - Current
- Supervise all HR Business Partnering, HR Operations, Talent Acquisitions and Admin Activities, ensuring BAU is operating fully which includes Performance Management, Learning and Development, Mobility, Resource Allocation, Reports and Quality Matrices management, Change and OD activities and ensure that defined plan of action with regards to other one time, quarterly and annually action items is done as per plan.
- Maintain compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation, tools management and other internal documentation requirements. Responsible for ISO and other external and internal audits.
- Conducted thorough market research and internal to identify trends and opportunities for function processing and its impact on internal clients.
- Developed and maintained strong relationships with internal clients, resulting in increased collaboration opportunities that ensured efficiency, quality, ROI is positively impacted. Additionally this relations management harnessed future looking scope of impact of HR function on business development and employees alike.
- Optimized financial performance through effective budget management and cost control measures in Administrative activities, Talent Acquisitions activities, HR activities
- Improved customer satisfaction by streamlining processes and implementing new strategies, implementing new policies, implementing new channels to strengthen employer employee trust, implementing initiatives that enhanced the work culture and added to employee happiness quotient.
- Established policies and procedures that improved operational efficiency within the organization.
- Managed projects efficiently, ensuring timely delivery and high-quality results in the domain of automation of the HR processes, inter functional processes and employee oriented processes.
- Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
- Contributed significantly in building the employer brand on social media
- Manage Quality Assurance tasks and provide support in Project Management activities, Audits and other internal reporting requirements
- Manage the Succession planning and internally designed Competency Framework
- Handle the Learning and development function , ensuring that right kind of talent upskilling is done to cater to current and future business needs
- Responsible for the facility management for all locations, asset management and records management as per the organization and compliance requirements.
Senior Director Human Resources
Bhavna Corp
01.2022 - 11.2022
- Designing a full-fledged Talent Management Strategy for the organization that helps cater to the current business requirements and enable the entire eco-system to scale up to the aggressive growth plans for 2022-23
- Designed a highly impactful Rewards Program, ensuring people connect and motivation
- Designed and rolled out policies in the light of distributed work force, changing demographics and international standards
- Designing and establishing the LnD team to cater to the learning needs of the employees
- Designing the ILPs and Org wide Learning programs to prepare a work force which is future ready
- Designed and managing the Talent and Delivery sustenance programs, which create enormous impacts of the current business problems and requirements
- Automation of HR processes for efficiency and accuracy
- Responsible for entire HR operations, including Medical Insurance.
Director Human Resources Management
Altudo
06.2021 - 12.2021
- Responsible for entire HR Business Partner and Operations functions.
General Manager
CBRE
08.2017 - 06.2021
- Spearheading the end-to-end Strategic Planning, People Management, Performance Management, Talent Mapping, Learning & Development, Client Transition, Employee Engagement, Compensation & Benefits, Compliance Management, HR Automation, Labour Management, Process Setup, & Employee Relations and several others
- Designed and implemented the Performance Management program for the strength of about 7000 employee strength leading to higher efficiency from employees, better management done by managers and enhanced client satisfaction
- Designed the skill mapping tool to enhance the people performance, skill up-gradation and competency building adding to the talent map enhancement of the organization
- Designed, executed and implemented the organization wide Career Progression charter across all designations and functions
- Extensive experience in designing the rewards program, which is rolled out for the BU strength
- Serving as Strategic HR Consultant to design and deliver key solutions through Talent development, management and retention
- Responsible for functional restructuring as per the organizational requirements, resulting in desired linkage between productivity of people and Organization requirements
- Responsible for designing the Job Evaluation matrix for BU for India in line with Global Specifications and implementing it through realignment of the entire people strength as per the new model
- Responsible for maintaining and showcasing dashboards on performance, capability development and talent management to the business leadership
- Instrumental in devising the Competency development program as per the business needs and ensuring the implementation as per the decided timelines
- Follow it through the assessment of the changes brought in and the impact created on business
- Conducting trainings for productivity improvement, quality enhancement; partnering closely with the learning team to work on assessment centers, leadership development
- Successfully designed a new effective Performance Management & Talent Mapping Framework for the entire strength across various designations covering the corporate and site team
- Created an innovative Learning & Development Calendar in liaison with L&D team
- Serving as the Chairperson for ICC (POSH)
- Introduced Talent Engagement and Enhancement through Leadership Connect, HR Connects & Team Events.
HR Business Partner
Thoughtworks
12.2012 - 07.2017
- Designed and implemented a unique performance appraisal system for the employee strength
- Successfully implemented it for Gurgaon, which was further adopted by all locations in India as the formal PMS
- Designed a Global Knowledge Exchange program as a part of Talent Development Program
- Designed the Skill and Core Competency Matrix for all the designations for the organization, providing clear career progression to the employee strength
- Responsible for designing and implementing a LnD program ensuring to prepare the work force for the future business needs
- Instrumental in rolling out various organization wide changes and ensuring the success of the same through various HR interventions
- Ensured Talent retention ensuring the top talent is not just retained but gets the desired career growth
- Successfully implemented numerous best practices in CST which also got executed at global level
- Created Succession Planning & enhanced the reach of Capability Building as per the market needs
- Successfully managed and maintained all the assessment centers for the responsible employee strength.
Senior Associate
Sapient Technologies
06.2011 - 12.2012
- Designed & developed the Capability Progression Model for Sapient BU; created Web Pages for the PPG group; initiated a new cross-functional culture to enhance the learning and inter-team camaraderie.
HR Business Partner
Perot Systems
06.2007 - 06.2011
- Identified, developed & implemented the Performance Management System as per the organization needs and business vision
- Collaborated with Corporate HR groups to provide complete support to stakeholders regarding changing HR needs of a diverse global workforce
- Liaised with Directors, VPs and SVPs and partnered with business line HR relationship Managers, and the Corporate Functions Leadership team ensuring the changes are made in time and people are ready to respond to future business requirements
- Also ensured that HR changes are brought to make sure the organization served is ahead of their competitors and are futuristic in their approach
- Ensured employee welfare by providing them clear progressive career paths, tools and technologies to drive their career ahead and support as HR lead in terms of counselling and coaching
- Collected periodic key performance measurements and maintained HR metrics for executive reporting related to various strategic and organizational development initiatives
- Performed research and analysis on strategic executive succession planning, human capital infrastructure retention and knowledge management projects and made recommendations to senior management
- Directed critical HR programs encompassing benefits/compensation, staffing, organizational development, employee relations, and regulatory compliance
- Partnered with executive management team to resolve performance issues and provided guidance and interpretation of company policy and employment law.
Education
Executive Program - HR Analytics
XLRI
Jamshedpur 06.2020 - 04.2021
Post-Graduation - Human Resources
Alliance Business Academy
Bangalore 05.2002 - 04.2004
Skills
Human Resource Management Software HRMS
Employee Engagement
Strategic Partnership
Talent Acquisition
Talent Management & Development
Workplace Compliance & POSH
Rewards Management
Change Management
Operations Management
Diversity and Inclusion
Succession Planning
Employment law
Compensation design
Onboarding Programs
Global HR experience
HR analytics
Workforce improvements
Performance Appraisal
Policy formation and Implementation
Occupational safety
Program Development
Exit Interviews design,implementation and analysis
Competency Modeling
Legal Compliance
Job Analysis
Training Content development
Employee and Customer Surveys
Contract Negotiation
Corrective Action Planning
Budget Administration
Employee Handbook Development
Employment Record Verification
Payroll Management
Team Management
Interpersonal Communication
Improving Organizational Standards
Team building
Cross-Functional Collaboration
Multitasking Abilities
Human Resources Department Processes
Performance Optimization
Coaching and Mentoring
Performance Metrics and system implementation
Human Resource Management Software HRMS
Personal Information
Date of Birth: 10/07/79
Timeline
AVP Human Resources
Amantya Technologies
11.2022 - Current
Senior Director Human Resources
Bhavna Corp
01.2022 - 11.2022
Director Human Resources Management
Altudo
06.2021 - 12.2021
Executive Program - HR Analytics
XLRI
06.2020 - 04.2021
General Manager
CBRE
08.2017 - 06.2021
HR Business Partner
Thoughtworks
12.2012 - 07.2017
Senior Associate
Sapient Technologies
06.2011 - 12.2012
HR Business Partner
Perot Systems
06.2007 - 06.2011
Post-Graduation - Human Resources
Alliance Business Academy
05.2002 - 04.2004