PALLAVI PATTANAIK

Flight Attendant

Chennai,Tamil Nadu

Summary

I am an enthusiastic, customer-oriented flight attendant with over ten years of experience in customer-facing environment in aviation industry. I am well-versed in emergency procedures, fully trained in CPR & AED, and skilled in handling customer disputes and complaints with professionalism and diplomacy. As a dedicated and committed professional, I am seeking a position with an organization that has a great culture instrumental for career growth.

Work History

ATTENDANT

INTERGLOBE AVIATION LIMITED

Cennai

01.2013 - Current

Successfully completed over 7500+ hours of International & domestic flight time in Airbus 320 & Airbus 321& ATR.
In depth knowledge of first-aid administration, cash handling and inventory management.
Providing high level of customer service while engaging with customers & delivering safety presentations.
Complying with food safety standards while serving foods & beverages to passengers.
Ability to handle emergency on-board such as cabin fires, first-aid situation and so on.
Consistently earning recognition from flight crews & positive commendations from passengers.

Honored with "Best Attitude"during initial (Ab-initio) training days in a batch of 25.
Appreciated and received “6E Claps” and "For Each Other"at various instances from teammates.
Provided excellent customer service to guests by promptly responding to inquiries and requests.
Received “Appreciation Letter” from passengers for rendering exceptional services onboard.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Responded to all customer inquiries thoroughly and professionally.

Front Office Coordinator

Le Meriden

Chennai

01.2011 - 12.2012

Contact appropriate individual or department as necessary to resolve guest call, request, or problem
Monitored office supplies by checking inventory and placing orders.
Welcomed patrons and immediately offered assistance by asking open-ended questions.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Aided colleagues, managers, and customers through regular communication and assistance.
Offered technical support and troubleshot issues to enhance office productivity.

Education

High School Diploma -

Army Public School, Kolkata

03.2006 - 03.2007

Diploma - Aviation Management And Operations

Frankfinn Institute of Airhostess Training, Kolkata

06.2007 - 06.2008

Skills

Time Management

undefined

Certification

Best Attitude and Best Grooming

Additional Information

Languages known : English &Hindi

Date of Birth: 30 May1990

Height : 159 cm

Arm Reach : More than 212 cm

Contact no. 9600190397

Interests

Travelling

Surfing

Trekking

Singing

Similar Profiles

P KOUSHIKP KOUSHIK
EXECUTIVE SECURITY - AOCS at INTERGLOBE AVIATION LIMITEDEXECUTIVE SECURITY - AOCS at INTERGLOBE AVIATION LIMITED
Anshuman RathAnshuman Rath
Senior Executive Security at Interglobe Aviation LimitedSenior Executive Security at Interglobe Aviation Limited
Simran ChhabraSimran Chhabra
Executive – Ancillary Product Sales (IndiGo) at InterGlobe Aviation Limited (IndiGo)Executive – Ancillary Product Sales (IndiGo) at InterGlobe Aviation Limited (IndiGo)
SANDHYA BHETWALSANDHYA BHETWAL
In-Flight Attendant at Interglobe Aviation Limited (Indigo)In-Flight Attendant at Interglobe Aviation Limited (Indigo)
John Sundar RajJohn Sundar Raj
QA Manager at Synaptris Software Pvt. Ltd.QA Manager at Synaptris Software Pvt. Ltd.