Pallavi Pawar

• Greet and welcome guests, clients, and visitors professionally and courteously.
• Provide property information and assist with client inquiries regarding our property pricing, amenities, and availability.
• Act as the first point of contact for service issues, and resolve complaints or inquiries efficiently for clients.
• Ensure all client concerns are addressed promptly and satisfactorily.
• Handle phone calls, emails, and in-person inquiries, directing them to the appropriate departments as needed within team.
• Property Showings and Tours Coordinate property viewings for potential buyers and renters
• Assist in organizing property exhibitions, events, and open house sessions.
• Maintain accurate records of client interactions, inquiries, and feedback.
• Ensure all client data is entered into the company’s CRM system with attention to detail.
• Follow up with clients after property viewings, meetings, or sales to ensure continued engagement.

Collaboration:

• Work closely with the sales, marketing, and property management teams to ensure seamless coordination and service delivery.
• Support the sales team with client queries, and facilitate smooth communication between the team and potential buyers or tenants.

Administrative Support:

• Assist with scheduling appointments, meetings, and follow-up calls for senior management and sales staff.
• Handling of office inventory, stock indent, and housekeeping staff, office assets.

Brand representation:

• Participate in company events, promotional activities, and represent the company at industry events as required.

• Provides first-level technical support on Dell supplied products and/or peripherals using documented procedures and available tools.
• Provides first-level technical support on Dell Supplied software and applications to the point of installation and basic use, or to the level of service appropriate to the warranty offered on the product.
• Uses troubleshooting techniques and tools to identify technical defects/issues.
• Identifying hardware and software solutions.
• Troubleshooting technical issues.
  Diagnosing & Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Talking to customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
  Replacing or repairing the necessary parts.
• Roles and Responsibilities:

• Organize trainings and related events.
• Coordinate with stakeholders and participants for logistics and other requirements.
• Prepare, examine, or analyze the training feedback, department’s profit, and loss statement.
• Awarding the certificate to the participants/trainees.
• Coordinate pre-on-post learning journeys to determine training effectiveness.
• Posting the training information on social media platforms & website.
• Updating website with upcoming programs.
• Dealing with queries on the phone and by email.
• Keeping inventory of stock and ordering front office supplies.
• Roles and Responsibilities:

• Booking Appointments as per client Requirement.
• Calendar Management or Meeting Arrangement.
• Maintaining hygiene practices across the salon and ensuring high quality standards.
• Coordinating with staff for client appointment, follow ups and billings.
• Upselling Memberships to clients over the phone calls, emails, SMS.
• Taking Huddles for staff on daily basis.
• Roles and Responsibilities:

• Attending customer calls to provide information about products and services.
• Obtaining details of complaints and orders registered by customer.
• Keeping records and logging cases related to the interaction with customer.
• Follow up to ensure that appropriate actions were taken on customer’s requests.
• Referring or escalating customer grievances to designated people for further investigation.
• Role and Responsibilities: