Pallavi Sharma
Sales Development Representative
Kolkata
Summary
Experienced in successfully targeting new markets and establishing lasting customer relationships. Creative and flexible professional with 4.5 years of experience utilizing consultative sales methods to develop new business.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Sales Development Representative
Bentley Systems
Kolkata
08.2021 - Current
- Effectively manage inbound lead flow as well as executing outbound prospecting initiatives
- Operate and manage the company webchat to achieve customer satisfaction and successfully convert prospects to Sales Qualified Leads.
- Expertly use LinkedIn to engage prospects and diligently use HubSpot to record all activities
- Utilize various lead tools, market reports, and industry lists for mining accounts, contacts, and projects to engage in targeted sales campaigns
- Run multi-touch email and call campaigns to engage with new prospects.
- Directed customer leads to connections department for further assistance.
- Collaborated with marketing and sales team to increase brand awareness and uncover new leads.
Client Relations : IT
Yellowbox HR Services Pvt. Ltd
Kolkata
12.2018 - 08.2021
- Researching organizations for lead generations and client acquisitions
- Operating as the SPOC for assigned IT clients while ensuring timely delivery of client requirements
- Serving and advising multiple clients concurrently, on creating profitable processes, and developing new strategies to improve client satisfaction.
- Developed team communications and information for meetings.
- Identified issues, analyzed information and provided solutions to problems.
Business Associate
Incarnation Inc
Kolkata
12.2017 - 12.2018
- Marketing and branding for Blue chip clients
- Client management and team handling
Education
PGDBM - Marketing Management
Narsee Monjee Institute of Management Studies Global Access SCE
01.2020 - 06.2022
Bachelors - Computer Science & Engineering
Neotia Institute of Technology Management & Science
01.2013 - 01.2017
Skills
Ms- Excel and MS Powerpoint
undefinedAccomplishments
- Inbound Sales - HubSpot Academy
- Virtual Selling for Sales Professional - LinkedIn
Timeline
Sales Development Representative
Bentley Systems
08.2021 - Current
PGDBM - Marketing Management
Narsee Monjee Institute of Management Studies Global Access SCE
01.2020 - 06.2022
Client Relations : IT
Yellowbox HR Services Pvt. Ltd
12.2018 - 08.2021
Business Associate
Incarnation Inc
12.2017 - 12.2018
Bachelors - Computer Science & Engineering
Neotia Institute of Technology Management & Science
01.2013 - 01.2017
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