PALLAVI SRIVASTAVA
Head Of Human Resource
Ahmedabad
Summary
Results-driven, adept at supporting organizations to improve operational efficiency, team productivity and employee motivation. Creative thinking and an eye for finding the improvement in process. Hands-on leader with exceptional organizational, critical thinking and prioritization skills. Offering 8+ years of related experience and a passion for contributing to organisation success. Bringing empathy and human-approach in Human Resources.
Overview
8
8
years of professional experience
Work History
Head of HR
Tatvic Analytics Pvt. Ltd.
Ahmedabad
05.2019 - Current
- Liaised between multiple business divisions to improve communications.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 100+ new employees.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Drafted policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Followed programs such as promotion, performance management, training closely to assess effectiveness and make proactive changes to meet changing demands.
- Acted as part of ICC team, provided appropriate investigation actions and reach resolution of grievances.
- Build coaching and mentoring processes, trained leaders on using same for team development
- Build Employee Engagement programs and activities and used eNPS as measurement tool
- Build band structure, functional competencies and behavioral competencies
- Devised hiring and recruitment policies for 200-employee company , alongwith building local application tracking system using automation tools such as Appscript and Zapier
- Conducted interview for hiring on senior positions
Fellow
Teach For India
Ahmedabad
07.2017 - 04.2019
- Policy Building
- Balancing Employee and Employer benefits
- Inculcated automation practice in many of, processes
- Used Zapier and App Script to automate HR processes
- Drafted more than 10 policies to build a strong pillar of organisation along with employee engagement,
- Identified the learning needs of 50 students, defined and executed learning objectives which led to achieving an average growth of 1.5 years in English reading comprehension
- Observed student behavior and developed behavioral interventions which led to development of values and skills as team-work, empathy, focus, ownership
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs leading to being better at work everyday
- Worked on Project-based and Problem-based learning with kids, where kids worked on several small
- DFC(Design For Change) projects leading to motivating other kids in school and community and development of skills such as critical-thinking, problem-solving
- Closely collaborated with school management team for organising school events and to make necessary improvements in sanitation, school staff, school structure and satisfy needs of children
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts
- Worked on sports and Green Project impacting 500+ kids
- Facilitated adult sessions; Facilitated Alumni Induction
- Initiated Green Project, actively motivated student to take lead on same; 30 student leader recognised and 500+ people in community impacted by project; shift in mindset for environment consciousness
- Collaborated with government bodies(AMC) for Green Project for bringing a bigger change in the condition of community which led to regular visit of garbage vans and cleaning of community area and washrooms.
Customer Success Manager
Tatvic Analytics Pvt Ltd
Ahmedabad
05.2016 - 06.2017
- Delivered expert support and counsel to independent clients focused on boosting sales and gross profits
- Researched complex problems and resolved issues in a timely manner using Google Analytics
- Responded to customer requests with friendly, knowledgeable service and support
- Utilized problem-solving skills to analyze and resolve issues that effected business operations and goal achievement
- Implemented 2+ client training (business and technical) on Google Analytics
- Success Manager for 3+ e-commerce clients at a time
- Proven business growth for multiple clients which was led to organisation growth
- Collaborated successfully with Development and testing team for smooth execution of client requirement and satisfaction.
Software Engineer Analyst
Accenture
Hyderabad
12.2015 - 04.2016
- Worked effectively with design teams to ensure software solutions elevated client side experience using
- Adobe Experience Manager as Web content Management tool
- Prepared detailed reports concerning project specifications and activities
- Worked closely with other team members to plan, design and develop robust solutions in a timely manner
- Implemented designs, including experimentation and multiple iterations.
Associate Software Engineer
Accenture
Hyderabad
08.2014 - 11.2015
- Collaborated successfully with cross-functional development teams to design and manufacture new website for healthcare organisation based in UK using Adobe Experience Manager as Web content
- Management Tools
- Used JavaScript, PHP as front-end languages to develop website designs and content.
Intern
Accenture
Hyderabad
02.2014 - 08.2014
- Trained in Java Technology
- Worked on creating a new module for e-ticketing using Java and front-end languages.
Education
Bachelors - Computer Science: Computer Science
Jaypee University Of Information Technology
Skills
- Organizational Development
Timeline
Head of HR
Tatvic Analytics Pvt. Ltd.
05.2019 - Current
Fellow
Teach For India
07.2017 - 04.2019
Customer Success Manager
Tatvic Analytics Pvt Ltd
05.2016 - 06.2017
Software Engineer Analyst
Accenture
12.2015 - 04.2016
Associate Software Engineer
Accenture
08.2014 - 11.2015
Intern
Accenture
02.2014 - 08.2014
Bachelors - Computer Science: Computer Science
Jaypee University Of Information Technology
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