Pallavi Thadisetty
Project Manager
Hyderabad
Summary
Dynamic Project Coordinator with a proven track record at Intercontinental Exchange, Ice Data Services, enhancing productivity and client satisfaction through expert project planning and exceptional team collaboration. Skilled in risk management and agile methodology, I significantly contributed to strategic company initiatives and business growth.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Cloud Operations Engineer
Intercontinental Exchange, Ice Data Services
11.2021 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Kept corporate and client information confidential, adhering to data safety measures.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Monitored project performance to identify areas of improvement and make adjustments.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Professional 1 System Administrator
DXC Technology
07.2012 - 11.2021
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Managed onboarding and offboarding of employees.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Increased user satisfaction by promptly resolving technical issues and maintaining open lines of communication.
Education
Bachelor of Science - Bachelor of Computer Applications
IEC University
04.2001 -
High School Diploma -
Nettur Technical Training Foundation
Bangalore 04.2001 -
Skills
Project planning and development
Certification
Project Management Professional (PMP)
Timeline
Project Management Professional (PMP)
02-2024
ITIL V4 Foundation
01-2024
Cloud Operations Engineer
Intercontinental Exchange, Ice Data Services
11.2021 - Current
Professional 1 System Administrator
DXC Technology
07.2012 - 11.2021
Bachelor of Science - Bachelor of Computer Applications
IEC University
04.2001 -
High School Diploma -
Nettur Technical Training Foundation
04.2001 -
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