Pallavi Ravindra Hankare
Business Analyst
Pune
Summary
An experienced IT Business Analyst with 7+ years of experience in the Life Insurance domain. Proficient in translating business requirements into technical solutions, leading projects, and implementing systems to improve business processes. Skilled in facilitating communication between business stakeholders and technical teams. . A thorough understanding of SDLC,STLC including but not limited to the various concepts such as Requirement Gathering, Requirement Analysis, Stakeholder management, Research, Gap Analysis, Web based Applications and Mobile Applications Good team player with effective communication Hands on experience on Soap UI, Informatica (Web services integration),Postman, MS Office, MS PowerPoint, ICM, Mantis, Life Asia, POSIDEX and Data De-duplication,Power BI,Confluence, Sharepoint, ALM,Guidewire application, Jeera, Oracle Database, MS SQL. Worked in insurance domain (BFSI) projects in Waterfall and Agile process to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Senior Consultant (Business Analyst)
Capgemini
Pune
12.2021 - Current
- Project : Kemper Auto Commercial for Guidewire Application
- Handling enhancements of Commercial Vehicle Insurance of Guidewire application for US account.
- Hands on experience on Policy Centre,Billing Centre and Forms module
- Conducted research, gathered information from multiple sources and presented results.
- Provided end-user training and technical support.
- Used Microsoft Word and other software tools to create documents and other communications.
- Delivered services to customer location withing specific timeframes
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Used coordination and planning skills to achieve results according to schedule.
- Developed team communications and information for meetings.
Business Analyst
Tata Consultancy Services, ICICI Prudential Life insurance, TCS
09.2019 - 12.2021
- Projects: ICICI Prudential Lifeinsurance -Digital Set Up of Insurance Products
- Worked closely with business stakeholders to gather and analyze business requirements, identify gaps, and recommend technical solutions to improve business processes.
- Created functional specifications, use cases, and system design documents to guide development teams in creating technical solutions.
- Led project teams in implementing and testing systems, ensuring that they met business requirements and were delivered on time and within budget.
- Conducted data analysis and modeling to support business decisions and ensure data accuracy.
- Creating Functional Requirements Document also detailing module/technical dependencies
- Collaborated with other departments to ensure that systems integrated with other applications and met enterprise architecture standards.
- Timely delivery of crucial Digital set up of Insurance Products such as ICICI Pru Saral Pension (Retirement plan), ICICI Pru Guaranteed Income for Tomorrow (Life Insurance Plan), ICICI PruSuper Protect Credit (Group product) etc.
- Worked with business stakeholders to identify and document business requirements and translate them into technical solutions.
- Collaborated with development teams to ensure that solutions were developed and implemented according to business requirements.
QA/Testing Lead
ICICI Prudential Life, TCS
06.2016 - 08.2019
- Projects: ICICI Prudential Life Insurance - Digidrive
- Tend to include involvement in planning, monitoring, and control of testing activities and tasks also Expertise in Functional and Non-Functional Testing
- Guide and monitor analysis, design, implementation and execution of test cases, test procedures and test suites
- Good communication skills to communicate well with technical & non-technical people, engineers, managers and as well as with customers
- Proven ability to say 'no' to other leads/managers when quality is insufficient, or QA processes are not being adhered
- Experience in working in different Testing Methodologies like Waterfall Model, Agile also on –time delivery of projects and production support for Perceptive.
Education
MBA (PGDM - IT
Welingkar Institute OfManagement Development AndResearch
Mumbai 01.2018 - 01.2019
BSCIT (Bachelor - InformationTechnology
Shankar Narayan College
Mumbai 06.2013 - 04.2015
Skills
Business consultant
undefinedAdditional Information
- Achievements and Awards , Service Commitment Award | 26th June,2018 Star Team Award | 16th January,2018 On the Spot Award | 27th Nov, 2017 and 8th Jan 2018 Award of excellence | Half Yearly Award's 20 Star of the Month | 14th Jul, 2020
Timeline
Senior Consultant (Business Analyst)
Capgemini
12.2021 - Current
Business Analyst
Tata Consultancy Services, ICICI Prudential Life insurance, TCS
09.2019 - 12.2021
MBA (PGDM - IT
Welingkar Institute OfManagement Development AndResearch
01.2018 - 01.2019
QA/Testing Lead
ICICI Prudential Life, TCS
06.2016 - 08.2019
BSCIT (Bachelor - InformationTechnology
Shankar Narayan College
06.2013 - 04.2015
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