Summary
Overview
Work History
Education
Skills
tools
Timeline
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PALLELA SAI KUMAR SAI KUMAR

BUSINESS ANALYST
VISAKHAPATNAM

Summary


Having 6+ years of Experience with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.

Overview

8
8
years of professional experience

Work History

OPERATIONS BDA

URBAN COMPANY
07.2023 - 01.2025
  • Ensured that the team produces high-quality deliverables that meet the project objectives and stakeholder requirements.
  • Successfully planned and facilitated UAT sessions, ensuring test environments were prepared and all necessary data was in place for testers.
  • Primary responsibility includes writing business rules and creating system requirements by setting up meetings with project managers, architects, developers, testers, business, designers, legal, and other stakeholders. It also includes creating and updating user stories.
  • Gathered requirements & documented processes for change management with Service Now implementation.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.

ADVISOR TRANSACTION PROCESS

Concentrix
10.2021 - 03.2023
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Increased resource efficiency by analyzing detailed business requirements.
  • Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
  • Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
  • Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
  • Developed financial models to project future growth scenarios, assisting in long-term strategic planning.

ASSOCIATE OPS

WNS
01.2020 - 12.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

OPERATIONS INCHARGE

SREE SIMHADRI LOGISTICS
01.2017 - 12.2020
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor in Degree - B.A.

Andhra University
Visakhapatnam, India
04.2001 -

INTER

NRI Jr College
Visakhapatnam
04.2001 -

SSC - 10th

KENWIN EM High School
Visakhapatnam
04.2001 -

Skills

  • Methodologies – Agile & Scrum
  • Business Analysis Planning & Monitoring
  • Stakeholder Management
  • End to End Business Analysis
  • Solution Evaluation
  • Analytical & Critical thinking
  • Collaboration with Stakeholders
  • Requirement Gathering, Elicitation and UAT Testing
  • Product Management
  • Requirement Life Cycle Management
  • Agile Distributed Scale & Agile Delivery
  • Strategy Analysis

tools

  • Jira
  • Confluence
  • Trello
  • Ms Visio
  • Axure RP
  • Miro
  • Figma
  • MS Office Suite
  • Wireframes
  • G-Suite

Timeline

OPERATIONS BDA

URBAN COMPANY
07.2023 - 01.2025

ADVISOR TRANSACTION PROCESS

Concentrix
10.2021 - 03.2023

ASSOCIATE OPS

WNS
01.2020 - 12.2020

OPERATIONS INCHARGE

SREE SIMHADRI LOGISTICS
01.2017 - 12.2020

Bachelor in Degree - B.A.

Andhra University
04.2001 -

INTER

NRI Jr College
04.2001 -

SSC - 10th

KENWIN EM High School
04.2001 -

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PALLELA SAI KUMAR SAI KUMARBUSINESS ANALYST