PALLUGULLA HARISH REDDY
Pune
Summary
Result-driven Power BI Developer with over 3.11 years of experience leveraging data analytics, visualization, and predictive modeling to drive business insights. Adept at transforming raw data into interactive dashboards and actionable reports using Power BI, DAX, Tableau, and other visualization tools. Passionate about solving complex business problems and optimizing decision-making processes through data-driven solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Software Engineer
Tech Mahindra
Pune
08.2022 - 08.2025
- Engineered over 10+ interactive Power BI dashboards for ITSM, Help Desk, and Sales teams, integrating ServiceNow and SQL Server to enhance reporting efficiency by 30%.
- Developed scalable data models in Power BI and SQL Server, optimizing refresh performance, and reducing report load times by 40%.
- Automated daily and weekly reporting workflows using Power BI Service and SQL stored procedures, saving over 100 hours of manual effort monthly.
- Collaborated with cross-functional teams to define KPIs, streamline ServiceNow ticket analysis, and improve SLA compliance reporting.
- Designed dashboards for customer purchase behavior utilizing advanced DAX measures and drill-through functionality, boosting targeted campaign effectiveness by 20%.
- Applied predictive analytics for sales forecasting and customer segmentation, improving forecast accuracy by 15%.
- Documented Power BI models, SQL queries, and best practices to facilitate knowledge sharing and mentored junior analysts.
Associate Software Engineer
Tech Mahindra
Pune
08.2021 - 08.2022
- Developed Power BI reports and dashboards, ensuring accurate visualization of key business metrics.
- Supported data preparation and transformation using Power Query and SQL to enhance reporting accuracy.
- Collaborated with senior developers to construct data models and implement DAX measures for analytics solutions.
- Automated routine reporting tasks via Power BI Service, reducing manual effort and increasing team efficiency.
Education
Bachelor of Engineering - Electronics & Telecommunication
Savitribai Phule Pune University
Pune, Maharashtra06.2020
Skills
- Visualization : Power BI (DAX, Power Query, Power BI Service) Tableau Matplotlib Seaborn
- Programming and GenAI tools : Python – Numpy Pandas SQL ChatGPT Microsoft Copilot
- Databases : SQL Server Management Studio – SSMS MySQL
- Cloud tools : Microsoft AzureGitHub
- AI/ML : Machine learning (basic exposure for analytics use cases)
Certification
- Earned Executive Post Graduate Certification in Data Science and Artificial Intelligence from iHUB DivyaSampark, IIT Roorkee, and Intellipaat
- Power BI job simulation - PwC Switzerland
- GenAI data analytics - Tata
- Data analytics simulation - Deloitte Australia
- Data integration (ETL and ELT), technical sales - IBM
- AI, Power BI, and MS SQL - Intellipaat
Accomplishments
Received a "Pat on the Back" twice for best work
Projects
Sales forecasting - Walmart
- Built and deployed a Power BI dashboard for trend analysis and forecasting using advanced DAX
- Improved prediction accuracy through feature engineering and implemented data-driven decision insights
Customer purchase pattern analysis - Online Retail
- Designed interactive visualizations to track customer lifetime value, repeat purchase rates, and seasonal purchasing behavior
- Implemented drill-throughs and dynamic measures for flexible exploration of customer trends and inventory insights
NSFusion - ServiceNow ITSM dashboards
- Integrated ServiceNow as a data source in Power BI to track incident, problem, and change management KPIs
- Implemented row-level security (RLS) for department-specific access
Timeline
Software Engineer
Tech Mahindra
08.2022 - 08.2025
Associate Software Engineer
Tech Mahindra
08.2021 - 08.2022
Bachelor of Engineering - Electronics & Telecommunication
Savitribai Phule Pune University
Similar Profiles
Sandeep GinkaSandeep Ginka
Product Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USAProduct Cost Engineer at Tech Mahindra Ltd., India & Tech Mahindra (America) Inc. USA
Hemanth Kumar BangaruHemanth Kumar Bangaru
Team Lead at Tech Mahindra, Tech Mahindra Pvt LtdTeam Lead at Tech Mahindra, Tech Mahindra Pvt Ltd
Vinita HasabeVinita Hasabe
VAS Manager at Tech Mahindra Tech MahindraVAS Manager at Tech Mahindra Tech Mahindra
VISHNU RAMKISAN INGOLEVISHNU RAMKISAN INGOLE
Senior Network Engineer at Tech Mahindra, Payroll by RLAB (Client- Mahindra & Mahindra)Senior Network Engineer at Tech Mahindra, Payroll by RLAB (Client- Mahindra & Mahindra)
Amol Dilip WaniAmol Dilip Wani
Senior Specialist – Client Services Project Manager at NICE Interactive SolutionsSenior Specialist – Client Services Project Manager at NICE Interactive Solutions