Dedicated and Approachable with more then 11 years of experience in the Bar,highly skilled in guest handling with the guest satisfaction priority on top. Excellent people skills,very strong communication skills to built guest PR and also to encourage employees for the smooth and effective operation.
Hi, I’m
PALVINDER SINGH
NOIDA
Summary
Overview
11
years of professional experience
Work History
Khubani/HabibiNew Delhi
Bar Manager
11.2022 - Current
Job overview
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected feedback from customers on their satisfaction with products and services.
MIC DROPNEW DELHI
Bar Manager
05.2022 - 10.2022
Job overview
- Increased sale by 40% by inviting guests,PR Managers,High Spendors,Promoters in coordination with General Manager.
- Event planning and ensure the consistency of the standard of the service and guest satisfaction.
- Inventory and cost control.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
PRIVEENEW DELHI
Bar Executive
05.2018 - 04.2022
Job overview
- Order taking,manage cash and payments and maintain customer satisfaction.
- Prepare drinks according to standards,recommend special and replenish drinks.
- specially takeover the bar of the most VIP's private parties by the company inside/outside the premises.
- Resolved problems or concerns to satisfaction of involved parties.
- Inspected dining and serving areas for cleanliness and proper setup.
- Organized weekly team meetings for staff members in order to discuss new ideas and initiatives.
RSVP THE NIGHTCLUBNEW DELHI
Bar Executive
11.2017 - 05.2018
Job overview
- Taking orders and maintain standard of the service and drinks.
- Provide a positive guest experience,interact with guests and maintain guest satisfaction.
- Manage payments and provide smooth operation.
- Build up public relations
- Created innovative cocktails with seasonal ingredients to attract new customers.
SHALOM/LAIDBACK CAFENEW DELHI
SR.BARTENDER
10.2015 - 10.2017
Job overview
- Prepare drinks strictly according to standards recommend special and replenish drinks.
- Consistently provide prompt service,manage payments and maintain guest satisfaction.
- Attend Bar training classes.
- Bar cleaning and hygiene.
- Maintained bar inventory and restocked supplies as needed.
- Processed payments accurately and efficiently with POS system.
CLUB BWNEW DELHI
SR.BARTENDER
01.2014 - 09.2015
Job overview
- Maintain the superfast dispenses of drinks throughout the operation with billing.
- Track customer behavior and maintain PR,building up the People Skills to the pro levels.
- Attend Bar training classes and briefings.
- Maintain Hygiene and cleanliness of the bar.
- Maintained inventory of liquor, beer, wine, and other beverage items.
GRAVITY RESTO BARNOIDA
BAR INCHARGE
03.2013 - 10.2013
Job overview
- Maintain stock of Liquor and other beverages
- Maintain the stock and liquor register
- Bar stocking,cleaning and inventory
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Restocked beer and liquor regularly and after special events.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coached staff on strategies to enhance performance and improve customer relations.
URBAN PINDNEW DELHI
Bartender
10.2012 - 03.2013
Job overview
- Bar stocking and cleaning.
- Maintains inventory.
- Taking guest orders and maintain guest satisfaction.
- Attend bar training sessions and briefings.
Education
IHM NAWANSHEHRPUNJAB
Bachelor of Science from Bsc. in Hospitality & Hotel Administration
07.2012
University Overview
NOIDA PUBLIC SR.SECONDARY SCHOOLNOIDA
INTERMEDIATE from CBSE/COMMERCE
03.2008
University Overview
NOIDA PUBLIC SR.SECONDARY SCHOOLNOIDA
HIGH SCHOOL from CBSE BOARD
03.2006
University Overview
Skills
- People skills
- Issue Resolution
- Customer Relationship Building
- Guest Interaction
- Wine and Liquor Expertise
- Team Leadership
- Sales Promotion
- Menu Updating
- Verbal and Written Communication
- Staff Training and Development
- Health Codes Compliance
- Bar Management
- Bartending skills and speed
Languages
English, Hindi, Punjabi
First Language
French
Beginner
A1
Timeline
Bar Manager
Khubani/Habibi
11.2022 - Current
Bar Manager
MIC DROP
05.2022 - 10.2022
Bar Executive
PRIVEE
05.2018 - 04.2022
Bar Executive
RSVP THE NIGHTCLUB
11.2017 - 05.2018
SR.BARTENDER
SHALOM/LAIDBACK CAFE
10.2015 - 10.2017
SR.BARTENDER
CLUB BW
01.2014 - 09.2015
BAR INCHARGE
GRAVITY RESTO BAR
03.2013 - 10.2013
Bartender
URBAN PIND
10.2012 - 03.2013
IHM NAWANSHEHR
Bachelor of Science from Bsc. in Hospitality & Hotel Administration
NOIDA PUBLIC SR.SECONDARY SCHOOL
INTERMEDIATE from CBSE/COMMERCE
NOIDA PUBLIC SR.SECONDARY SCHOOL
HIGH SCHOOL from CBSE BOARD
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