Pancham Rathore

Work History

Product Manager

cloudEQ

2 2023 - Current

Handled Client Delivery for EMEA and US Region
Handled the Team of APM, Project Managers and QAs
Own the strategic direction of Product Line, and be able to regularly present it to leadership and customers
Help build processes to prioritize customer, community and internal feature requests on multiple projects
Oversee the end-to-end product development lifecycle, from concept ideation to launch and post-launch optimization, ensuring products are delivered on time and within budget
Product/Feature Delivered: Designed and Developed Application Command Centre for end-to-end Observability deployed over NewRelic
Developed AutoPark on ServiceNow (VM Hibernation tool) for AWS, Azure and GCP Environment
Users can save millions of Dollars $$ with Single action
Building SaaS model for AutoPark – VM Hibernation tool
Project Delivered: New Relic Implementation and Application command centre for Informa Observability Team and reduced the MTTR and MTTD by 50% and 65%
New Relic Integration with PowerApps Platform to monitor Rum Data on ACC Platform
Product Management: Work closely with product management/business teams to create and maintain a product backlog according to business value or ROI
Managed Profit & Loss (P&L) and manage budgets for the product portfolio, aligning financial goals with overall company objectives
Collaborate with stakeholders to craft the vision and concept development of a product
Created Automated Deployment Pipeline and implemented Version Control to manage release efficiently
Take the lead of scrum teams, defining the product vision, roadmap, and growth opportunities, and communicating with stakeholders throughout the project
Work with internal and external contacts to analyze needs and align product roadmap to strategic goals
Working as an equal partner with the Sales and Delivery teams to ensure the stability of applications and services through automated and robust solutions
Working with colleagues from other disciplines, including test engineers, product owners, Scrum Masters, UX/UI designers, and software engineers in our Enterprise cloud team
Actively participate in the POC/POVs
Deep dive into customer journey using Analytical tools and identify high impact customer problems with innovative product solutions
Worked with marketing and sales teams to develop effective go-to-market strategies, including product positioning, messaging, pricing, and sales enablement materials
Support day to day operations related to various Marketing tools and automation requests from business stakeholders.

Product Manager

Upscalio

02.2022 - 01.2023

Project Delivered: Successfully Implemented WhatsApp Chatbot on shopify webstore and reduce the abandoned Cart Rate by 15%
Implemented OMS, WMS to streamline the order fulfillment and Inventory Management
Enhanced the Conversion rate of organization D2C Website by 150%
Successfully integrated Zendesk (CRM) with OMS and CRE tool
Product Management/Growth: Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals
Worked with engineers and designers to create brilliant UX & UI
Attending Scrum calls and monitor KANBAN board to analyze the Project Progress
Support day to day operations related to various Marketing tools and automation requests from business stakeholders
Design the customer cohorts and personas using Data Science for optimizing the reach and efficiency of marketing channels
Planning and executing experiments and campaigns to affect metrics like activation, retention, and conversion.

Manager – Product & Strategic Initiatives

Anchanto

01.2021 - 01.2022

Project Delivered: OMS implementation with SAP Integration for Stanley Black and Decker – South Korea
Developed and Released OMS and WMS implementation with NetSuite Integration for Sunbeams – Philippines
Developed and Released Customized OMS for Decathlon – Malaysia
Developed new functionalities for our Standard OMS and WMS Products
Product & Project Management: Handled both OMS + WMS for all the customers across APAC
Created an ecosystem with successful and direct integrations with Marketplaces, Webstores and Carriers
Working closely with the Director of Platform Delivery for managing various projects, products delivery and formulating the strategy
Manage P&L and create AOP with detail Revenue, Expense’s estimation keeping desired Profit Margin
Responsible for Product Roadmap, Product Strategy, Product Rollout, and Competitor Assessments
Ensure flawless delivery by co-ordinating with Business Analyst, UI & UX Designer, Solution Architect, Engineering Manager, Developer and QA.

Assistant Manager - PMO

Reliance Jio Infocomm

07.2017 - 09.2019

Part of PMO Team of Rajasthan, Headed team of 10 Engineers, 4 Executives
Reported to State Head Quarter Jaipur
Was an active member during the Launch FTTX project in Udaipur city and received 500 Nos
Of FTTx Connection request in the first week itself
Successfully Implemented SiteForge Software for Mast Engineers in Udaipur JC
Program/Project Management: Prepared Project Schedule on MS Project and milestones were decided for Udaipur City for FY 18-19
Manage P&L and create AOP with detail Revenue, Expenses estimation keeping desired Profit Margin
Cost analysis was done to introduce new material in the project and negotiated with vendor for OFC duct laying and managed to reduce the execution cost by 20%
Worked with stakeholders to ensure that deliverables are in sync with benefits defined
A designated review package was prepared for review of CEO of Reliance Jio, Rajasthan
Received Best PMO Award of Q4 FY19 of Rajasthan Circle
Management Information System & Data Analysis: 100% Timely Shared Daily and Weekly Progress with Management in 2 years, Describing Daily and Weekly output
Shared Project Planning Quarterly to functional heads and updated management about project progress against plan
Data analysis using excel was done for all the sites to figure out how many sites are present in which milestone category.

Project Coordinator

Ceasefire

03.2016 - 06.2017

Project Coordinator of North and West India for Automation Projects
Project Management & Strategic Planning: Spearheaded 6 projects from inception to execution that involved Project Planning, inventory, timeline Estimations, allocating resources, delegating tasks and managing risk to achieve on-time, on-budget delivery
Cost Estimation: Cost analysis of extra item worth INR 60 Lakh for Prateek Edifice Project and received INR 58 Lakh approval from client with 10% Profit Margin.

Project Engineer

SFS Fire & Securities Pvt. Ltd

06.2014 - 02.2016

Project Management: Successfully Coordinated and Assisted Project Manager in 3- Turnkey project execution of contract value -112 Crores
Coordinated in all the project related activity from Kick of Meeting to the Final Handing Over
Prepared BBU and BOQ and Coordinated with NTPC to get the Drawing, BOQ & QAP approval.

Summary

Overview

Work History

Product Manager

Product Manager

Manager – Product & Strategic Initiatives

Assistant Manager - PMO

Project Coordinator

Project Engineer

Education

MBA -

International Immersion -

B. Tech -

Skills

Accomplishments

Certification

Timeline

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