PANCHAM PONNANNA NS
BANGALORE
Summary
Dynamic and dedicated professional with experience at Wells Fargo EGS India, excelling in loan processing and document management. Proven ability to enhance workflow efficiency and ensure compliance, while fostering teamwork and collaboration. Strong problem-solving skills and proficiency in MS Excel drive successful outcomes in fast-paced environments. Committed to continuous learning and improvement.
Overview
5
5
years of professional experience
Work History
Senior Operations Processor
WELLS FARGO EGS INDIA
BANGALORE
09.2022 - Current
- Reviewed end-to-end loan processes and monitored statuses until funding or decline.
- Advised fulfillment team on solutions to expedite loan progress.
- Conducted quarterly process walk-throughs with line of business partners.
- Reviewed weekly reports with line of business partners, ensuring data accuracy.
- Communicated daily completions of assigned tasks to line of business partners.
- Ensured completeness and compliance of all loan documentation per Wells Fargo policy.
- Facilitated brainstorming sessions as a subject matter expert in the field.
- Verified borrower income, credit reports, employment history, and property appraisals.
- Assisted with training new employees on company policies and procedures.
- Identified opportunities for cost savings through improved process management techniques.
ASSOCIATE LOAN DOCUMENTATION PROCESSOR
WELLS FARGO EGS INDIA
BANGALORE
02.2021 - 08.2022
- Gathering the required documents/information as requested by the home loan processor. We receive proper documents as per our requirements.
- The objective is to ensure vendor-related work does not slow down the transaction and to focus on timely closure.
- Handling the production mailbox, which is very risky and challenging and providing required information to vendors and the home loan processors within established timeframes and giving my 100% in each aspect.
- Working closely with the home loan processor and Title insurance Vendors to provide an effective closing of the loan for our borrower.
- Gathering the required documents/information as requested by the home loan processor.
- Uploading the Title documents to their respective loan file for further review and underwriting process.
- In NTRT workflow involves Ordering/Follow up on Title products (BOT exemptions, STO (Supplemental Title Order), TRNS (Title Review Not Satisfied)).
- Performed quality assurance to assess data and validate results.
- Collected, organized and input information into digital database.
Education
Bachelor of Commerce - Finance
01.2020
GPA: 81.6%
- Ranked in Top 10% of class
- Workshops and Seminars Attended:
CBSE -
01.2017
GPA: 60%
CBSE -
01.2015
GPA: 78%
Skills
- Enthusiasm
- Effective communication
- Strong work ethic
- Problem-solving skills
- Eagerness to learn
- Team collaboration
- Microsoft Office Suite
- Loan processing expertise
- Document management
- Data validation
- Workflow optimization
- Quality assurance
- Report analysis
- Training facilitation
- Multitasking and organization
- Process auditing
- Critical thinking
- Problem solving
- Recordkeeping proficiency
- Research expertise
- Analytical skills
Languages
English
First Language
Hindi
Proficient (C2)
C2
Kannada
Intermediate (B1)
B1
Affiliations
- Actively participated in organizational initiatives, such as the annual Risk Expo and won goodies.
- Served as a member of the departmental Rewards and Recognition (R&R) Committee, contributing to engagement and appreciation programs
- Participated in sports tournaments, including badminton, cricket, and football
- Contributed to creative projects like pillar decoration and other employee engagement activities
Accomplishments
- Commended by the line of business for demonstrating efficiency and effectiveness in managing high-volume workloads and diverse responsibilities
- Recognized with the Manager’s Spotlight Award twice (2023–2025) for delivering excellence and exceeding performance expectations
- Successfully represented the team during BCP (Business Continuity Planning) testing over the weekend, ensuring all test objectives were met, and received commendations from the team, management, and line of business for effective coordination and execution
- Promoted to Senior Operations Process in 2025, advancing from Operations Processor due to consistent performance excellence and demonstrated leadership.
Timeline
Senior Operations Processor - WELLS FARGO EGS INDIA
09.2022 - Current
ASSOCIATE LOAN DOCUMENTATION PROCESSOR - WELLS FARGO EGS INDIA
02.2021 - 08.2022
CMRIMS Autonomous (affiliated To Bangalore University) - Bachelor of Commerce, Finance
Army Public School - CBSE,
Army Public School - CBSE,