Summary
Overview
Work History
Education
Skills
Hobby
Languages
Timeline
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Sameer Pandey

Sameer Pandey

Summary

Results-driven Senior Business Analyst with over 6 years of experience in leveraging data to solve complex business problems and drive decision-making. Proficient in SQL, Python, Power BI and machine learning techniques, with experience in building regression and classification models. Adept at transforming large datasets into actionable insights through statistical modelling, data visualization, and exploratory data analysis.

Overview

7
7
years of professional experience

Work History

Senior Business Analyst

Adobe (Contract)
07.2022 - Current
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Mentored team mates on best practices for business analysis techniques, fostering professional growth within the team.

Senior Data Scientist

Aujas Cybersecurity Limited
12.2021 - 06.2022
  • Engaged in a high impact Government Project focused on fraud detection and prevention strategies.
  • Analyzed accounts and transaction patterns to identify existing fraud trends.
  • Extracted insights from large datasets to optimize and improve current processes using Python and SQL

Senior Service Reliability Engineer

British Telecom
04.2019 - 12.2021
  • Incident Management: Ensured timely completion and distribution of incident reports, consistently meeting SLA deadlines.
  • Provided specialized investigation, diagnosis, and resolution of incidents and service requests to maintain operational efficiency.
  • Designed solution-driven dashboards and visualizations using Power BI, leveraging diverse chart types such as pie charts, bar charts, tree maps, line charts, area charts, scatter plots, and more to enable data-driven decision-making.
  • Supported analysis of incident case flow volumes by collaborating with cross-functional teams to identify inefficiencies and implement strategies for improved case handling processes.

L1 Support Engineer

British Telecom
12.2017 - 03.2019
  • Provided exceptional remote assistance, quickly diagnosing software or hardware malfunctions over phone or email communications.
  • Collaborated with colleagues to share knowledge and develop new strategies for addressing complex issues.
  • Optimized internal processes by suggesting improvements based on observed inefficiencies or recurring challenges in the L1 support role.
  • Assisted in training new team members, sharing insights on effective troubleshooting techniques and communication skills.

Education

B.Tech - Electronics And Communication Engineering

ABES Engineering College
Ghaziabad, India
06-2017

Senior Secondary Certificate - PCM

Sh. S.D Saraswati Vidya Mandir
New Delhi, India
04-2012

Secondary School Certificate - CBSE

Kendriya Vidyalaya Punjab Lines
Meerut Cantt
04-2010

Skills

  • Requirements gathering
  • SQL proficiency
  • Python programming
  • A/B testing
  • Data analysis
  • Business intelligence
  • Data mining
  • Statistical analysis
  • Market basket analysis
  • Machine learning
  • Natural language processing
  • Sentiment analysis
  • Excel
  • Analytical problem solving
  • Team collaboration

Hobby

I am a self-taught singer and guitarist who enjoys creating original compositions and writing songs

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Senior Business Analyst

Adobe (Contract)
07.2022 - Current

Senior Data Scientist

Aujas Cybersecurity Limited
12.2021 - 06.2022

Senior Service Reliability Engineer

British Telecom
04.2019 - 12.2021

L1 Support Engineer

British Telecom
12.2017 - 03.2019

B.Tech - Electronics And Communication Engineering

ABES Engineering College

Senior Secondary Certificate - PCM

Sh. S.D Saraswati Vidya Mandir

Secondary School Certificate - CBSE

Kendriya Vidyalaya Punjab Lines

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Sameer Pandey