Summary
Overview
Work History
Education
Skills
Key Achievements
Timeline
SeniorSoftwareEngineer

Pandiyarajan Ragavan

Senior Software Engineer
Madurai

Summary

Digital Manufacturing Engineer with over 5 years of experience in industrial automation, IIoT, and digital transformation. Specialized in integrating operational technology (OT) with IT systems using DeviceBridge, SAP Digital Manufacturing (SAP DM), and MES platforms. Proven expertise in enabling digital thread continuity, real-time data acquisition, and system optimization across global manufacturing operations (EMEA, APAC, US). Strong communicator with hands-on experience in hardware-software integration, incident management, and continuous improvement initiatives.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Senior Software Engineer

Bosch Global Software Technology Pvt Ltd
04.2023 - Current
  • Engineered and implemented industrial automation solutions integrating PLCs, CNCs, and sensors with DeviceBridge, enabling seamless data flow to MES, SAP DM, cloud platforms, and databases.
  • Delivered L2/L3 technical support for industrial and IT systems across EMEA, APAC, and US regions using Icinga and SMT ticketing tools.
  • Collaborated with cross-functional global teams to analyze, escalate, and resolve incidents, ensuring SLA compliance and minimizing production downtime.
  • Facilitated real-time data acquisition and transformation from OT devices to IT systems, enhancing visibility and traceability in manufacturing operations.
  • Conducted technical training sessions and created detailed documentation to improve user understanding and reduce recurring support issues.
  • Customized and deployed industrial communication protocols including OPC UA, Modbus, and Ethernet/IP for secure, fault-tolerant data exchange.
  • Participated in continuous improvement initiatives, optimizing monitoring workflows, incident response times, and system integration strategies.

Application Engineer

Maxbyte Technologies Pvt Ltd
01.2021 - 04.2023
  • Delivered end-to-end automation solutions tailored to plant infrastructure, integrating sensors, PLCs, and industrial protocols for data acquisition and control.
  • Conducted on-site assessments to evaluate installations, troubleshoot issues, and collect operational data for solution design.
  • Built and maintained strong relationships with clients, understanding their requirements and customizing solutions to meet business goals.
  • Supported pre-sales activities including technical presentations, product demos, and marketing events to showcase solution capabilities.
  • Collaborated with internal teams to develop training materials, respond to RFPs, and provide feedback to product and engineering teams.
  • Managed post-sales deployments, ensuring successful commissioning, system validation, and customer satisfaction.
  • Acted as a technical liaison between customers and development teams, helping refine product features based on field feedback.

Sales & Marketing Roles

Various Organizations
01.2018 - 01.2021
  • Gained foundational experience in client engagement, product promotion, and market analysis across multiple sectors.
  • Developed communication and negotiation skills through direct interaction with customers and stakeholders.
  • Supported sales campaigns and contributed to lead generation and customer retention strategies.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

PTR College of Engineering And Technology
Madurai
2018

Higher Secondary Certificate -

Madura College Higher Secondary School
Madurai
2014

Secondary School Certificate -

Madura College Higher Secondary School
Madurai
2012

Skills

IoT & IIoT: DeviceBridge, Kepware, Sensor & Gateway Integration

Key Achievements

  • Integrated SAP DM and MES with DeviceBridge for real-time cloud-based monitoring.
  • Achieved 98% SLA-compliant incident resolution.
  • Automated monitoring via Icinga, reducing detection and repair time by 25%.
  • Led protocol migration projects improving data accuracy.

Timeline

Senior Software Engineer

Bosch Global Software Technology Pvt Ltd
04.2023 - Current

Application Engineer

Maxbyte Technologies Pvt Ltd
01.2021 - 04.2023

Sales & Marketing Roles

Various Organizations
01.2018 - 01.2021

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

PTR College of Engineering And Technology

Higher Secondary Certificate -

Madura College Higher Secondary School

Secondary School Certificate -

Madura College Higher Secondary School

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Pandiyarajan Ragavan Senior Software Engineer