PANDRANGI VENKATA DAMODHAR
Bangalore
Summary
Detail-oriented Data and Business Analyst with expertise in data interpretation, process optimization, and strategic decision-making. Skilled in using advanced analytics, business intelligence tools, and data visualization to uncover insights and drive growth. Proficient in managing complex datasets, identifying trends, and presenting actionable recommendations to stakeholders. Committed to collaboration, operational efficiency, and continuous innovation to meet evolving business objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Specialist
Amazon Development Center
Bangalore
04.2022 - 09.2024
- Ensured timely closure of competitor addition and adherence to SLAs, driving productivity to prevent breaches.
- Contributed to process improvement initiatives, coordinated with multiple departments, and handled issue processing in strict compliance with SOPs.
- Demonstrated strong analytical skills, monitored risk management procedures, maintained problem logs, and provided training and support to quality assurance teams on systems, policies, and processes.
- Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions, including through internal tools and systems.
- Investigate images/videos and provide recommended actions in accordance with SOPs.
- Listen to customer calls, transcribing text from calls, emails, when necessary to resolve issues.
- Identify patterns emerging from audits and contribute to process/program improvements.
- Provide timely responses to stakeholders on related tasks as per SOP and SLA.
- Systematically escalate problems to relevant owners/teams according to pre-determined processes.
- Maintain records of day-to-day work by updating trackers or workflow tools.
- Meet business metrics and goals, including SLA, productivity, quality, and utilization benchmarks.
- Understand performance metrics and leverage them to drive business goals.
- Work in a collaborative environment and contribute to the growth of the respective team/program.
- Develop a global perspective and understand the nuances of various geographies that Amazon operates in.
- Be flexible to work on multiple programs as per business requirements.
Executive Supervisor
Nagarjuna Fertilize Chemical Ltd
Kakinada
11.2020 - 03.2022
- Initiated with new work safety that reduced the incidents by 30 percent.
- Successfully maintained 100 percent regulatory compliance during tenure.
- Maintained and tested safety equipment, including breathing apparatus, eyewash stations, chlorine kits, and life-saving gear, to ensure workplace safety.
- Conducted detailed documentation reviews for all SAP modules to ensure compliance with internal and external quality standards.
- Implemented quality review processes and established quality gates across SAP lifecycle phases.
- Configured and managed CHARM (Change Request Management) to streamline the transport workflow and ensure secure change deployment.
- Provided training to the IT team on SAP Solution Manager functionalities, emphasizing quality control and compliance.
- Achieved a 20% improvement in audit success rates through systematic quality control processes.
- Enabled a secure and efficient transport management system, reducing errors by 30%.
Business Associate
Parry Sugar Refinery India Pvt.Ltd
Kakinada
10.2018 - 09.2020
- Improved the waste disposable system, reducing hazardous waste by 20 percent.
- Decreased the risk of injury by new way of implementing safety procedures and transmission hazards.
- Prepared and submitted safety reports, investigated incidents, conducted mock drills, toolbox talks, and safety meetings, and ensured compliance with HIRA, JSA, SOP, and other safety protocols.
- Reviewed and standardized SAP project documentation to align with ISO 9001 and other industry benchmarks.
- Developed and implemented a comprehensive quality review framework for SAP projects.
- Configured CHARM to manage and monitor transport requests, ensuring secure and efficient deployments.
- Collaborated with cross-functional teams to ensure compliance with regulatory and organizational quality standards.
- Reduced transport management errors by 17% through workflows.
- Delivered a 100% compliance rate in internal and external quality audits.
- Improved overall system reliability by conducting periodic quality and security checks.
Risk Management Specialist
RVR Constructions
Visakhapatnam
06.2016 - 10.2018
- Workplace Monitoring and Process Optimization: Analyzed and supervised operational workflows, including height and electrical works, machinery conditions, and permit compliance, to identify areas for process improvement and ensure efficient, safe working environments.
- Stakeholder Collaboration and Compliance: Led meetings and collaborative sessions, facilitated mock drills, managed safety zones, and ensured that safety protocols were adhered to, while strengthening client relationships through clear communication and alignment on objectives.
- Documentation and Reporting Analysis: Managed and maintained key project documentation, generated and submitted detailed daily reports, and assigned tasks to team members to streamline operations and ensure data accuracy for business decision-making.
- Set the organization’s risk appetite and tolerance levels.
- Ensure that a risk management framework is in place.
- Allocate resources for risk management initiatives.
- Monitor risk management processes at a strategic level.
- Ensure that risk management is integrated into the organizational culture.
- Make high-level decisions based on risk assessments.
Shift Engineer
PACE Solutions
Hyderabad
09.2014 - 04.2016
- Shift Supervision: Delegated tasks to technicians and operators, ensuring smooth operations and taking charge during assigned shifts.
- Inventory and Work Order Management: Monitored inventory of supplies and parts while managing and completing work orders across various departments and machinery.
- Record Keeping and Maintenance Planning: Maintained detailed logs of completed work, updated documentation, and planned and scheduled maintenance tasks proactively.
EHS Officer
SULZER
07.2013 - 08.2014
- Safety Oversight: Conducted toolbox talks, issued work permits, and monitored confined space gas levels to ensure safety compliance.
- Documentation and Reporting: Reviewed and submitted daily reports, checked documentation, and managed safe zone operations.
- Collaboration and Communication: Facilitated safety meetings, maintained strong client relationships, and ensured effective monitoring of safety protocols.
Education
Intermediate - MPC
Narayana junior college
06.2007
S.S.C -
New century public school
06.2005
Bachelor of Science - Mathematics
Madurai Kamaraj University
Skills
- SQL
- POWERBI
- SAP MM
- OFFICE 365
- Operating system Hardware
- SOP development
Certification
- SQL Server and Database Management
- Power BI
- PG diploma in Fire Safety, OSHAS, IOSH
- Internship in Coromandel International Pvt.Ltd
Timeline
Quality Specialist
Amazon Development Center
04.2022 - 09.2024
Executive Supervisor
Nagarjuna Fertilize Chemical Ltd
11.2020 - 03.2022
Business Associate
Parry Sugar Refinery India Pvt.Ltd
10.2018 - 09.2020
Risk Management Specialist
RVR Constructions
06.2016 - 10.2018
Shift Engineer
PACE Solutions
09.2014 - 04.2016
EHS Officer
SULZER
07.2013 - 08.2014
Intermediate - MPC
Narayana junior college
S.S.C -
New century public school
Bachelor of Science - Mathematics
Madurai Kamaraj University
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