PANJALA CHANDANA

Hyderabad

Summary

Experienced Middleware/Application Support Engineer with a robust background in installing, configuring, and maintaining WebSphere Application Servers. Proficient in SSL integrations and deploying applications using UrbanCode Deploy, with a strong focus on performance monitoring through Dynatrace and AppDynamics. Demonstrated ability to troubleshoot complex issues and collaborate with cross-functional teams to enhance operational efficiency and secure communications.

Overview

years of professional experience

Work History

Middleware/Application/Production Support Engineer

Wipro Technologies

Hyderabad

02.2022 - 06.2025

Monitored applications using Dynatrace, AppDynamics, and Splunk for performance optimization.
Troubleshot middleware issues, executing root cause analysis to resolve incidents.
Deployed applications via UCD across multiple environments for consistent performance.
Managed SSL lifecycle and integration with WebSphere and IHS to ensure secure communications.
Participated in disaster recovery drills and performed regular patching activities.
Wrote Shell scripts to automate operational tasks, enhancing efficiency.
Maintained operational runbooks and knowledge base articles for team reference.
Collaborated with database, development, and infrastructure teams to align project objectives.

Education

Computer Engineering

Sumathi Reddy Institute Of Technology For Women

01.2021

RD Junior Girls College

01.2017

St. Peter’s CJS High School

01.2015

Skills

WebSphere Liberty Profile
Shell scripting
SSL management
Urban code deployment (UCD)
Application performance monitoring (Dynatrace, AppDynamics)
Linux administration
Oracle database management
Jenkins automation

Apache HTTP Server configuration
IBM HTTP Server expertise
SQL Server management
Unix systems administration
ServiceNow
OEM solutions
Control-M scheduling

Languages

English: Fluent, Telugu: Fluent, Hindi: Fluent

Projects

Corporate Internet Banking, Worked on a banking platform used by ICICI corporate clients. Ensured 24/7 availability through continuous monitoring, deployments, and performance troubleshooting. Contributed to improving platform stability and security compliance.

Accomplishments

Participated in Hackathon event at college

Timeline