Microsoft Office Suite
Pankaj
Senior Project Manager
Delhi
Summary
Experienced and results-driven professional with over 14+ years of experience in product & project management for digital applications and PWAs. With a solid track record of leading cross-functional team to manage Projects & Programs in different domains. Proficient in liaising with multiple stakeholders and senior leadership to optimize processes, facilitate sound decision making and deliver compelling business values to client.
Overview
18
18
years of professional experience
Work History
Product Planner Manager
Growhiz Technology
06.2023 - 10.2023
- Manage "Finshell Pay" fintech app as product manager to understand project scope and identify project deliverables
- Oversee payments and loan aggregation services
- Lead product development from conceptualization to launch
- Conduct comprehensive market research for strategic decisions
- Proactively gather customer feedback
- Analyze metrics for continuous improvement
- Identify / define processes to be used for project execution, identify dependencies & interconnections of work packages and tasks
- Monitor project progress and critical path as per plan and re-plan as required.
Senior Product & Project Manager
DiGiSPICE Technologies Ltd.
06.2014 - 04.2023
- As the primary contact, oversee entire product and project development, ensuring goals are achieved with high quality, within budget, and aligned with customer needs.
- Support teams in incident and change management, fostering collaboration with global internal and vendor teams.
- Manage project communications, ensuring effective dissemination of milestones, plans, and changes to team members.
- Provide regular project status reports and coordinate quarterly reviews with clients and internal teams.
- Collaborate with Product Strategy & Direct Team to define project approach, roles, and schedule.
- Conduct daily scrum meetings to ensure releases exceed customer expectations.
- Responsible for end-to-end process and product management, including RFP handling, UI/UX design, PRDs, and presentations.
- Take full ownership of various projects, such as Voda Music for Vodafone Ghana, Mziiki for Music in Africa, IMBeats for Indost Indonesia, Beatz for Safaricom Kenya, and Gaming for Ncell Nepal.
Assistant Manager WAP Products
One97 Communication Ltd
04.2014 - 06.2014
- Oversee end-to-end product development and launch as the WAP/WEB product operations lead
- Develop diverse WAP services and collaborate effectively with cross-functional teams
- Successfully launch revenue-maximizing contests and vernacular portals
- Continuously enhance products to meet consumer needs
- Leverage various mobility channels such as SMS, IVR, WAP, and Apps for promotion
- Manage the IVR Self Care portfolio for Reliance Pan-India, showcasing expertise in mobility channels
Sr. Associate - Content Management
One97 Communication Ltd
01.2007 - 04.2010
- Oversee content sourcing, compilation, and quality checks as a Content Associate
- Promote CRBT content across operators with specialization in Voice-based applications
- Collaborate closely with UI/Design teams to ensure content meets specifications
- Generate MIS reports to monitor and analyze content performance
- Develop content for SMS, Voice-based, and other Value Added Services
C.C. Executive
Offshoot Agency
03.2006 - 01.2007
- Address customer billing problems and queries by providing appropriate waiver adjustments as necessary.
- Draft correspondence to communicate with customers regarding billing issues and resolutions.
- `Prepare Management Information System (MIS) reports to track and analyze billing-related data and trends.
Education
MBA
Sikkim Manipal University (SMU)
2018
Associate of Arts -
Delhi University
04.2001 -
12th
Higher Secondary- CBSE
2005
10th
Secondary Board-CBSE
2003
Skills
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Software
Zoho Project
Google Analytics
Balsamiq
Figma
Personal Information
- Place of Birth: New Delhi, India
- Father's Name: Mr. Rajender Kumar
- Date of Birth: 21- Sep-1986
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Accomplishments
Awarded by Spice Management for “Employee of the Quarter”on successful launch of Music Super-App in Indosat.
Recognised with “Rockstar Yearly Performer- 2012 in One97 Communication Ltd.” for achieving 1 cr revenue with mobile App & WAP products Karaoke SDK, Podcast Integration
Projects
Ncell Super App - A super app for Ncell Nepal that transforms traditional self-care into a comprehensive super app platform.
Indosat Music Application - A music app named IMBeats (available on Android and iOS) featuring a mix of local and international music.
Video Streaming & Live Event Broadcasting - Integration of video streaming and live event broadcasting capabilities into our OOT video application.
Podcast Integration - Integration of podcasts into the music app to accelerate growth through increased advertising activity and technological advancements.
Music App - An online streaming platform focused on delivering music to mobile handsets and web browsers. The app allows users to set ringback tones and sing karaoke, among other features.
Vodafone Ghana Games Portal - Management of an online and offline gaming portal project for Vodafone Ghana.
Timeline
Product Planner Manager
Growhiz Technology
06.2023 - 10.2023
Senior Product & Project Manager
DiGiSPICE Technologies Ltd.
06.2014 - 04.2023
Assistant Manager WAP Products
One97 Communication Ltd
04.2014 - 06.2014
Sr. Associate - Content Management
One97 Communication Ltd
01.2007 - 04.2010
C.C. Executive
Offshoot Agency
03.2006 - 01.2007
Associate of Arts -
Delhi University
04.2001 -
MBA
Sikkim Manipal University (SMU)
12th
Higher Secondary- CBSE
10th
Secondary Board-CBSE
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