Neeraj Kumar
New Delhi
Summary
Confident retail sales advisor with 3 Year background in sales. Demonstrated history of processing orders, money handling and endless desire to exceed company targets Offering a confident approach with award-winning customer service skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Firstcry.com
New Delhi
06.2023 - Current
- Used downtime to clean store floor, rearrange product displays and restock shelves
- Trained new staff on company's best practices, merchandising and lead development techniques to fulfil sales targets.
- Displayed outstanding personal presentation and customer service in customer-facing role.
- Worked checkout and floor sales during peak seasonal trade periods.
Customer Sales Associate
Pantaloons
New
07.2022 - 04.2023
- Assisted customers with wide selection of products and services.
- Created attractive displays for merchandise to enhance sales.
- Received and analysed customer feedback to drive process improvements.
- Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.
- Assisted customers with testing and selecting products suited to individual tastes, styles or needs.
Sales Assistant
Haipar Market
New Delhi
01.2022 - 06.2022
- Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays.
- Explained products' benefits and value, engaging customers in new stock to drive sales.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
- Promoted special offers and loyalty programme with upselling skills.
Education
Bachelor of Arts - Study
Chhatrapati shahu Maharaj vishwavidyalay
Kanpur04.2024
10th - Study
Shri Ram Shankar inter College
Unnao, Uttar Pradesh02.2016
Skills
- Outstanding customer service
- Computer literate
- Upselling expertise
- Face-to-face selling
- Money handling
- Customer Service
- Online sales
- Merchandise control
- Stock counting
Hobbies and Interests
- Listening music
- Travelling
- Playing
- Books study
Languages
English
Intermediate
B1
Hindi
Beginner
A1
Timeline
Retail Sales Associate
Firstcry.com
06.2023 - Current
Customer Sales Associate
Pantaloons
07.2022 - 04.2023
Sales Assistant
Haipar Market
01.2022 - 06.2022
Bachelor of Arts - Study
Chhatrapati shahu Maharaj vishwavidyalay
10th - Study
Shri Ram Shankar inter College