

Seasoned transformation and digital enablement leader with 25+ years of comprehensive experience in complex project & program management, strategic planning and business improvement and transformation across diverse functions. Strong background in program governance and change management with an outstanding history of managing complex, multi-geography initiatives right from conception to execution across multinational enterprises, global delivery centers, BPO organizations and consulting environments.
A valued business partner with collaborative approach who is effective at engaging people across organizational functions and working through teams to achieve shared goals. Excellent communication talents with proven ability to build and lead highly effective / efficient teams.
Known for architecting and executing complex digital, analytics and automation strategies that uplift process maturity, strengthen governance and deliver sustainable value at scale.
Over my tenure at Rio Tinto, I have served in multiple leadership capacities across Business Intelligence, Business Process Management, Transitions, Automation and Analytics—driving digital enablement initiatives and strengthening delivery effectiveness through the introduction of Agile ways of working.
Over a 16-year career with IBM, I progressed through multiple leadership and delivery roles across project management, client engagement, service delivery, business transformation, and consulting. I worked with major global clients in Finance, Insurance, Telecom and Banking, delivering complex programs, third-party product implementations, process optimisation and digital enablement initiatives. My tenure included significant onsite assignments in the USA, UK and Australia, where I managed client relationships, shaped solutions, led cross-functional delivery teams and ensured successful execution of multi-geography engagements. This breadth of experience strengthened my ability to operate in diverse cultural, business and technology environments, consistently driving value, governance and high-quality outcomes across large enterprise accounts.
Process improvement strategies