Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Pankaj Ahuja

Pankaj Ahuja

Deputy Director - Business Improvement, Reporting & Analytics

Summary

Seasoned transformation and digital enablement leader with 25+ years of comprehensive experience in complex project & program management, strategic planning and business improvement and transformation across diverse functions. Strong background in program governance and change management with an outstanding history of managing complex, multi-geography initiatives right from conception to execution across multinational enterprises, global delivery centers, BPO organizations and consulting environments.

A valued business partner with collaborative approach who is effective at engaging people across organizational functions and working through teams to achieve shared goals. Excellent communication talents with proven ability to build and lead highly effective / efficient teams.

Known for architecting and executing complex digital, analytics and automation strategies that uplift process maturity, strengthen governance and deliver sustainable value at scale.

Overview

23
23
years of professional experience

Work History

Deputy Director - Reporting & Analytics

Rio Tinto India Pvt. Ltd.
09.2019 - Current

Over my tenure at Rio Tinto, I have served in multiple leadership capacities across Business Intelligence, Business Process Management, Transitions, Automation and Analytics—driving digital enablement initiatives and strengthening delivery effectiveness through the introduction of Agile ways of working.


Senior Delivery Project Executive

IBM India Pvt Ltd.
04.2003 - 08.2019

Over a 16-year career with IBM, I progressed through multiple leadership and delivery roles across project management, client engagement, service delivery, business transformation, and consulting. I worked with major global clients in Finance, Insurance, Telecom and Banking, delivering complex programs, third-party product implementations, process optimisation and digital enablement initiatives. My tenure included significant onsite assignments in the USA, UK and Australia, where I managed client relationships, shaped solutions, led cross-functional delivery teams and ensured successful execution of multi-geography engagements. This breadth of experience strengthened my ability to operate in diverse cultural, business and technology environments, consistently driving value, governance and high-quality outcomes across large enterprise accounts.

Education

Master of Science - Computer Applications

IGNOU
Delhi, India
04.2001 -

Bachelor of Accounting - Commerce

Delhi University
04.2001 -

Skills

Process improvement strategies

Accomplishments

  • Built and scaled the enterprise analytics & digital enablement capability, growing the team from 4 to 25+ and establishing operating models, governance frameworks and delivery standards.
  • Led the successful insourcing of 150+ digital assets (RPA, Power BI, VBA and Power Platform solutions), delivering ahead of schedule and generating significant cost efficiencies.
  • Drove enterprise BPM capability uplift through standards, governance and adoption.
  • Delivered automation, reporting and digital optimization solutions yielding measurable effort reduction, improved cycle times, standardized reporting and reduced operational overhead.
  • Introduced Agile delivery practices to enhance prioritisation, transparency and delivery cadence across digital and analytics initiatives.
  • Partnered with 3rd party delivery partners (IBM, Infosys), global IS&T organizations and global process owners to ensure seamless knowledge transfer, strengthen data governance and driven adoption of digital tools.
  • Provided strategic direction and regularly engaged with senior leaders across Finance, Procurement and Payroll to shape digital and analytics priorities and resolve key dependencies.

Timeline

Deputy Director - Reporting & Analytics

Rio Tinto India Pvt. Ltd.
09.2019 - Current

Senior Delivery Project Executive

IBM India Pvt Ltd.
04.2003 - 08.2019

Master of Science - Computer Applications

IGNOU
04.2001 -

Bachelor of Accounting - Commerce

Delhi University
04.2001 -
Pankaj AhujaDeputy Director - Business Improvement, Reporting & Analytics