Summary
Overview
Work History
Education
Skills
Certification
Professional Enhancements
References
Timeline
Generic
PANKAJ ALWANI

PANKAJ ALWANI

Pune

Summary

An accomplished Training and Placement Head with over 19 years of experience in Business Development, CRM Administration, and team management. With expertise in designing and delivering comprehensive training programs for adult learners across various channels, they bring a proven track record in guiding teams towards productivity and aligning with organizational goals.

Certified in training methodologies, they excel in delivering live and recorded training sessions and supporting documentation to maximize team performance and alignment with departmental expectations. Proficient in areas such as Personality Development, behavior, and Skill management, they possess a deep understanding of adult learning principles.

Their advanced knowledge extends to CRM systems, data management, workflow optimization, and technology tools. With strong organizational and project management skills, they drive processes that foster high-quality growth and development within teams.

Committed to driving exceptional performance and continuous learning, this Training and Placement Head is adept at collaboration and content creation, making them invaluable in creating growth-oriented environments and maximizing team potential

Overview

19
19
years of professional experience
6
6
Certification

Work History

Independent Online Learning Architect

Self Employed
08.2023 - Current
  • Developed and implemented innovative online learning strategies for independent learners, resulting in a 30% increase in user engagement and retention
  • Collaborated with subject matter experts to curate and design interactive learning materials, leveraging multimedia tools to enhance the learning experience
  • Conducted comprehensive needs assessments to identify individual learner goals and objectives, tailoring online courses to meet their specific needs and preferences
  • Monitored and evaluated the effectiveness of online educational programs, utilizing data analysis to continuously improve learning outcomes and ensure the highest quality of instruction.

Head - Salesforce Training

saasguru.co
01.2023 - 07.2023
  • Developed and executed a comprehensive Salesforce training strategy aligned with corporate sales objectives, resulting in a 20% increase in sales team productivity
  • Designed and delivered highly engaging training programs, encompassing both in-person and virtual learning platforms, achieving a 95% satisfaction rate among trainees
  • Updated training materials, manuals, and documentation to ensure alignment with the latest Salesforce features, updates, and industry best practices, enabling sales teams to access current resources
  • Conducted regular training sessions for new hires and ongoing training programs for existing sales team members, streamlining onboarding processes and reducing time-to-competency by 30%
  • Provided personalized coaching and support to sales team members, addressing individual training needs and challenges, leading to a 15% improvement in individual sales performance
  • Evaluated training effectiveness through assessments, surveys, and feedback mechanisms, implementing enhancements based on insights gathered to optimize training outcomes
  • Collaborated closely with the Salesforce administration team to ensure training programs aligned seamlessly with system configurations and customizations
  • Maintained up-to-date knowledge of the latest Salesforce releases, features, and enhancements, delivering timely and relevant training sessions to keep the sales team informed and proficient
  • Generated comprehensive training reports, measuring training effectiveness and ROI, and providing actionable insights to senior management for strategic decision-making.

Lead Instructor Salesforce

Mr. & Mrs. Cloud
01.2020 - 12.2022
  • Demonstrate a standard of excellence in delivering well-managed, well-facilitated public, private and internal classes
  • Design and develop real-world exercises for end-user, developers, and system administrators
  • Work closely with the curriculum development team to improve course content for all courses in the path; act as the link between curriculum development and customer experience
  • Participate in community conversations to optimize training materials, instruct technical knowledge and raise issues for discussion/resolution
  • Help develop and implement programs for knowledge management and enablement such as designing and implementing a global certification program
  • Participate in key initiatives in the local team/department to improve processes, customer satisfaction and increase margin/revenue
  • Develop end-user and train-the-trainer materials using both classroom, web and other forms of delivery for audiences of varying business and technical expertise.

Merchandising Manager – Menswear

John Players Mid-segment Fashion Brand
11.2005 - 09.2019
  • Managed the complete Casual Portfolio, contributed 65% in business turnover including; Woven & Knits Category (Tops, Bottoms, Knits, Sweaters) across genres of Casual & Evening wear
  • Handled 500 styles / 1900 options & 10K SKUs in a year with two collections offer to trade / own stores
  • Led selection, purchase and delivery of merchandise from numerous suppliers for specialized categories like jackets, outerwear and accessories
  • Developed technical & scientific approach to cost planning taking into consideration changes in the external & internal environment and ensured achievement of plan with various software implementations
  • Performed analysis by researching within the SAP applications to analyze the Department’s business requirements, needs, objectives, and mapped them to best practices as embodied in SAP CRM and SAP ECC
  • Translated business requirements into specific process improvements along with any/all measurable benefits; conducted gap analysis and strategic blueprint development
  • Analyzed business problems from both a qualitative and quantitative perspective to troubleshoot problems within the application and performed root cause analysis to implement fixes
  • Reviewed SAP software upgrades and related documentation and provided impact analysis for the implemented processes.

Product Manager

United Dry Goods Pvt. Ltd
12.2004 - 11.2005
  • Developed and implemented merchandising strategies to maximize product sales.
  • Collaborated with vendors to ensure timely delivery of merchandise orders.
  • Assisted customers with selecting appropriate products based on their needs.
  • Maintained accurate records of inventory levels, purchases, receipts, returns.
  • Managed staff scheduling for merchandise stocking activities in multiple stores.
  • Maintained a safe working environment by adhering to safety regulations at all times.

Education

Executive Business Management Program (EBMP) - Business Management

Indian Institute of Management (IIM)
Lucknow
02-2022

Diploma in Apparel Production And Management - Apparel And Textile Marketing

Apparel And Leather Technology
Bangalore
12-2003

B.Text - Textile Engineering

Shivaji University
Kolhapur
12-2002

Skills

  • Training & Development
  • Business Planning & Development
  • Vendor Management
  • Team Building & Leadership
  • Brand & Category Management
  • Operations Management
  • Supply Chain Management Systems
  • Communication & Interpersonal Skills
  • Sales Training
  • Staff Development
  • Career Development
  • Workforce Planning
  • Training Delivery
  • Learning Management Systems
  • Performance Tracking
  • Motivational Techniques
  • Team Management

Certification

  • Salesforce Certified Platform Developer | Feb 2022
  • Salesforce Certified Platform App Builder Certification | Apr 2022
  • Salesforce Certified Instructor | Sep 2020
  • Certified MuleSoft Developer -1
  • Certified COACHPrenuer for IKIGAI certified by ICPEM
  • Certified COACHPrenuer for Art of Self Maximisation certified by ICPEM

Professional Enhancements

  • Underwent two months of Industrial training in Arvind Clothing Limited, Bangalore as a part of P.G Diploma in Apparel Production Management. Implemented “Quality Inspection Method” from cut to pack during this training program
  • Comparison Of Modern Winding Machines” was the project during B. TECH (Textile Technology), which was carried out in leading mills of Maharashtra
  • Underwent Industrial Training in Lakshmi Mills, Coimbatore and “Improving the Process Control in Ring Frame” was the project done
  • Underwent an industrial training in NIVI TEX, Tirupur

References

Available Upon Request

Timeline

Independent Online Learning Architect

Self Employed
08.2023 - Current

Head - Salesforce Training

saasguru.co
01.2023 - 07.2023

Lead Instructor Salesforce

Mr. & Mrs. Cloud
01.2020 - 12.2022

Merchandising Manager – Menswear

John Players Mid-segment Fashion Brand
11.2005 - 09.2019

Product Manager

United Dry Goods Pvt. Ltd
12.2004 - 11.2005

Executive Business Management Program (EBMP) - Business Management

Indian Institute of Management (IIM)

Diploma in Apparel Production And Management - Apparel And Textile Marketing

Apparel And Leather Technology

B.Text - Textile Engineering

Shivaji University

Similar Profiles

CREATE PROFILE
PANKAJ ALWANI