Summary

Overview

Work History

Education

Skills

Interests

Timeline

LANGUAGES

Hobbies

PANKAJ BAIRWA

Retail Senior Sales Associate

New Delhi

Summary

Dynamic professional specializing in retail sales and customer service within the fashion industry. Extensive experience in premium sportswear, with expertise in footwear technology and current fashion trends. Proficient in visual merchandising and problem-solving, effectively driving customer satisfaction and business growth.

Overview

Languages

years of professional experience

Work History

SR. Fashion Consultant

CAI Store(LLPL)

02.2025 - Current

Stay updated on fashion trends, designers, and events through research.
Process purchases and returns via POS systems accurately.
resolve complaints with professionalism and contribute to achieving resolution

Retail Sales Associate

ASICS(LLPL)

09.2023 - 02.2025

Provided personalized customer service by assessing running styles and footwear needs to enhance customer satisfaction.
Guided customers in product selection to ensure optimal comfort, performance, and fit, improving their shopping experience.
Achieved individual sales targets and supported overall store performance.

Sales Associate

Westside

08.2022 - 09.2023

Achieved company sales targets through effective sales strategies
Provided fashion styling and product recommendations, enhancing customer shopping experience.
Addressed customer complaints with empathy, ensuring swift resolution and satisfaction.

Education

Bachelor of Arts - Political Science

Indira Gandhi University

Kalkaji, New Delhi

05.2026

High School Diploma -

CBSE Board, Delhi

Lajpat Nagar 1, New Delhi

07.2021

Skills

Customer service

Sales strategy

Trend analysis

Merchandising skills

Client engagement

Computer skills