Summary
Overview
Work History
Education
Skills
Basketball, Singing
Timeline
Generic
PANKAJ BALIDKAR

PANKAJ BALIDKAR

Technical Support Specialist
Pune

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Technical Support

Fidelis Corporate Solutions Pvt. Ltd
Pune
08.2022 - Current
  • Currently, I am working with Fidelis Corporate Private Limited for the client Infosys BPM Limited for the process called CenturyLink. In my current role, I am holding the designation as technical support specialist, assisting customers live on chat to solve issues related to Wi-Fi, Internet, and modems.

Customer Service Representative

Hexaware BPS limited
Mumbai
01.2022 - 07.2022
  • I have six months of experience in the international voice process where I worked for Hexaware BPS Limited, specifically for the process called first advantage (employment verification for Deloitte client US people).

Education

BSc - PCM

Kalinga University

HSC - undefined

Maharashtra State Board

SSC - undefined

CBSE Board

Skills

MS-CIT completed on March -2018undefined

Basketball, Singing

In my school days I have played basketball and also have the certificates for inter-high and national levels. As this is a team game I know how to coordinate and guide the team while playing basketball as I have been the Captain for the Basketball team for several times.


Also I love and singing and listening songs sometimes.

Timeline

Technical Support

Fidelis Corporate Solutions Pvt. Ltd
08.2022 - Current

Customer Service Representative

Hexaware BPS limited
01.2022 - 07.2022

BSc - PCM

Kalinga University

HSC - undefined

Maharashtra State Board

SSC - undefined

CBSE Board

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PANKAJ BALIDKARTechnical Support Specialist