PANKAJ CHAUDHARI

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Developed and implemented strategies to maximize customer satisfaction.

· Planning & implementing of strategies in Food & Beverage department based on current market trends.

· Sustaining profitable operations through focus on F&B sales, budgeting, cost analysis & cost optimization.

· Managing the entire F&B operations & Administration of F&B Department.

· Maintaining expenses with implementation of stringent cost control measures.

· Ensuring provision of value added services to customers for enhancing their satisfaction levels.

· Ensuring the proper training to given to all the staff.

· To improve employee productivity and food quality by selecting the most flexible facility design and the best layout and equipment.

· To determine and evaluate menu planning, style, design, marketing effectiveness and pricing for the best competitive advantage.