Macshell
Pankaj Chauhan
Corporate Manager
Kharar
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Corporate Manager
Holy Basil Mediclinic
03.2022 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed and motivated employees to be productive and engaged in work.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Do insurance billing and handle all medical queries
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Medical Billing Executive
Medpark Hospital
07.2021 - 03.2022
- Collected payments and applied to patient accounts.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Liaised between patients, insurance companies, and billing office.
- Delivered timely and accurate charge submissions.
- Posted payments and collections on regular basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Adhered to established standards to safeguard patients' health information.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Filed and updated patient information and medical records.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Verified insurance of patients to determine eligibility.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Designed and maintained financial models to identify and measure risks.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Cex Executive
Vidal Health TPA
09.2020 - 07.2021
- Collaborated with back-office team members to facilitate seamless business execution.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Claims processing by checking of all necessary documents
- Daily Internal and External Audits to be done
Medical Billing Executive
Kamboj Multi-Speciality Hospital
06.2020 - 08.2020
- Collected payments and applied to patient accounts.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Liaised between patients, insurance companies, and billing office.
- Delivered timely and accurate charge submissions.
- Posted payments and collections on regular basis.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Filed and updated patient information and medical records.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Developed strategic plans for day-to-day financial operations.
- Utilized financial software to prepare consolidated financial statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Security Executive
Indigo Airlines
03.2017 - 06.2020
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Screened Staff and Passengers before granting access to restricted areas within Airport
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Conducted regular patrols of key areas to spot and control security concerns.
- Monitored security checkpoints for compliance with applicable security protocols.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Developed and maintained positive rapport with passengers and other airport personnel.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Performed pat-downs to look for unauthorized materials and weapons.
- Assisted with deployment of advanced technology and equipment for screening purposes.
- Identified potential airport, rail, and mass transit security concerns and completed more in-depth checks as part of investigation.
- Safeguarded transportation operations at commercial airports and railway stations.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
- Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Manually screened passengers unable to pass through metal detectors or who triggered alarms.
- Managed team of trained security professionals engaged in anti-terrorism activities.
- Adhered to strict screening techniques and procedures while conducting human screenings.
Education
Bachelor of Science - Hospitality And Hotel Administration
Chitkara University
Rajpura, India 04.2001 -
Skills
Business Administration
Operations Management
Business Development
Marketing
Team Leadership
Verbal and Written Communication
Complex Problem-Solving
Staff Management
Time Management
Customer Relationship Management (CRM)
Budget Control
Software
Timeline
Corporate Manager
Holy Basil Mediclinic
03.2022 - Current
Medical Billing Executive
Medpark Hospital
07.2021 - 03.2022
Cex Executive
Vidal Health TPA
09.2020 - 07.2021
Medical Billing Executive
Kamboj Multi-Speciality Hospital
06.2020 - 08.2020
Security Executive
Indigo Airlines
03.2017 - 06.2020
Bachelor of Science - Hospitality And Hotel Administration
Chitkara University
04.2001 -