Summary
Overview
Work History
Education
Skills
Timeline
Generic
PANKAJ  CHAUHAN

PANKAJ CHAUHAN

Shimla

Summary

Resourceful Front Office Assistant known for unparalleled productivity and efficient task completion. Possess specialized skills in customer service, appointment scheduling, and office technology management. Excel in communication, time management, and adaptability, ensuring seamless front desk operations and positive client interactions. Reliable Front Office Assistant with relevant experience in managing administrative tasks including handling phone calls, scheduling appointments, and providing exceptional customer service. Strengths include effective communication skills, multitasking abilities, problem-solving capabilities, and proficiency in using office software such as Microsoft Suite. Proven track record of improving office efficiency by organizing processes and streamlining workflows.

Overview

3
3
years of professional experience

Work History

Front Office Assistant

Rock Castle Shimla By DLS Hotels
Shimla
11.2024 - Current
  • Managed front desk operations and greeted visitors warmly.
  • Answered multi-line phone system and directed calls to appropriate staff.
  • Assisted with administrative tasks such as filing and data entry.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Processed payments from customers using cash, credit cards or checks.
  • Maintained a clean front office environment including lobby area.
  • Greeted customers and provided assistance with inquiries.

Electrician

Krate Electricals
06.2022 - 10.2025
  • Installed electrical systems in residential and commercial buildings.
  • Assisted in troubleshooting electrical issues and identifying solutions.
  • Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
  • Repaired or replaced worn or defective parts using hand tools and power tools.

Education

High School Diploma -

Govt.Boys.Sen.Sec.School Rampur Bushar
Rampur Bushahr
03-2018

Skills

  • Front desk operations
  • Multi-line phone management
  • Customer payment processing
  • Data entry
  • Administrative support
  • Customer relationship management

Timeline

Front Office Assistant

Rock Castle Shimla By DLS Hotels
11.2024 - Current

Electrician

Krate Electricals
06.2022 - 10.2025

High School Diploma -

Govt.Boys.Sen.Sec.School Rampur Bushar
PANKAJ CHAUHAN