Pankaj Chellani

· To oversee daily operations, including customs clearances, documentation flow (bills of lading, invoices, etc.), and liaison with customs and port authorities.

· Develop and implement local sales strategies, acquire new clients, and retain key accounts, focusing on revenue generation and market penetration.

· It’s my responsibility manage the branch's budget, develop business plans to improve cost-efficiency, and ensure profitability.

· Maintaining strong relationships with clients, suppliers, shipping lines, and government agencies.

· Prepare and present KPI reports, track key performance indicators, and identify areas for process optimization.

Lead and mentor a team across various functions, including sales, operations, and customer service, ensuring proper goals, training, and professional development are met.

• Generated profit from branch regularly and increased business volumes in every quarter.
• Freight forwarding, Container Bookings, Slot booking and coordinating with all major container lines was also an important part of my portfolio.
• Managing all the operational expense within the allocated budget of management was the important factor in our plannings.
• Quarterly we review our strategies whether they are on track or any changes are needed because nowadays trade is competitive it’s necessary to remain active all the time.
• Appointment of vendors, transporters were also a crucial part of my portfolio as they are vital player in our success.
• Conducting meetings with field staff and vendors to ensure the awareness of upcoming consignments is shared, and necessary actions are being planned.

• Planning for discharging the goods from the vessel and deploying the required equipment and manpower to achieve the discharge benchmarks, while also determining the efficiency that continues throughout.
• Yard and warehouse planning, managing railway operations, was also part of my portfolio.
• Coordinating with internal and external stakeholders for seamless cargo operations.
• Implementing safety protocols and ensuring compliance with industry regulations.
• Keeping all the operations expenditure within allotted budget.
• Analyzing operational data to identify areas for improvement, and optimize processes.
• Leading a team to achieve operational targets and maintain high service standards.

• I was appointed to establish the newly introduced commodity, timber logs, by the organization.
• It was my responsibility to design all the procedures of operation, taking permission from all statutory authorities, building the team, and guiding them to achieve benchmarks.
• In all these years, I was successful in designing all the essential procedures of operations, and an efficient team was also developed to discharge, shift, store, and deliver timber logs.
• In 2005, we started operations with a single importer, and by the time I left in 2010, we were number 2 in handling timber logs as a commodity at Kandla Port Trust.

• I started my career as a fresher without millions of dreams for my bright future. All these years, I have undergone various types of operations, handling procedures for various different commodities. I was educated on how to prepare reports, keep records, and communicate them with all seniors, concerned departments, and concerned departments.
• I have been educated on how to prepare reports, keep records, and communicate them with all seniors, concerned departments, and concerned departments.
• I had learned the skill of communication and coordination with all the concerns involved in the operation.
• I have been trained to remain calm in extremely stressful conditions and to be ready to deliver in adverse conditions.
• Gained experience of all types of earth-moving equipment used in operations.