Pankaj Dhiman
16 Henna road Brampton Ontario
Summary
- An ambitious, motivated, and hardworking experienced professional with 3 years of experience working in the USA on a TN visa for System Test Engineer Auto Modem / UE device, and 6 years of experience in Radio Frequency (5G NR/LTE Advanced/LTE/WCDMA/GSM/UMTS), and 6 years in optical fiber projects (GPON/FTTH).
- I am looking forward to securing my experience further in an organization that can provide growth and good remuneration for hard work. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
- Note: I worked with Qualcomm on a TN visa in Dallas, USA.
Overview
20
20
years of professional experience
Work History
System Test Engineer Modem
Qualcomm
Dallas Texas
06.2022 - 05.2025
- Developed and executed system test plans for mobile and wireless technologies on-site. site
- Collaborated with cross-functional teams to troubleshoot software and hardware issues.
- Developed and executed system test plans for mobile and wireless technologies.
- Automated test cases using industry-standard testing frameworks and tools.
- Conducted root cause analysis on technical failures to improve testing processes.
- Documented test procedures and results for compliance with industry standards.
- Participated in peer review meetings with other testers in order to evaluate each other's work.
- Created automation scripts for automated testing of applications using scripting languages such as Python, Java.
- Created and optimized automated testing tools for repetitive tasks.
Project Coordinator /RF Drive Test Engineer
GTL Canada INC / Star Tech Networks INC
Montreal
01.2019 - 06.2022
- Performed drive testing to analyze and benchmark network performance according to Client Requirement
- Working on Videotron 5G NR and LTE advance projects in Quebec and Ottawa Region Videotron project includes TRT, Module tuning, interference hunting, and 5G NR /LTE Advance cluster drives.
- Responsible for creating the setup of 5G NR for 2.5 GHz, LTE advance, MIMO on PCTEL MX flex Scanner on TEMS 22.3.
- Worked on Rogers / Ericsson 5G NR ENDC projects at Montreal, Toronto, Ottawa, Vancouver, and Toronto
- Covers almost 400 nodes (2.5 GHz NR and 3.5GHz NR) of Rogers with 22 teams across Canada on TEMs and XCAL
- Worked on three weeks project on an IOT device for Rogers and Ericsson at Brampton Office for Inter and Intra handover on TEMS 20.1.1 version.
- Very good knowledge of data collection tools like TEMS, X‑CAL, PCTEL Scanners like MXFlex, HBFlex.
- Responsible for creating voice and data setup for short call, long call, and packet calls and making workspaces.
- Analyze drive test data on XCAL/TEMS investigation for network analysis, site verification, problem identifications, and solutions.
- Worked on Rohde and Schwarz
RF Drive Test Associate
GTL Canada INC
Montreal
10.2015 - 12.2018
- Troubleshooting equipment failure and set up laptop device manager and communication ports
- Responsibilities includes system performance, looking for Throughput Degradation at Line Chart and Handoff Failures
- Site Shake down for multiple sites, which included minimum DL (PDSCH) & UL throughput (PUSCH) criteria, Azimuth and swap sector verification
- Perform SSV, Cluster drive and Stationary drives
- Performing CSFB call (MO & MT) LTE to VOLTE, VOLTE to VOLTE testing, throughput testing, Blind Scan, Spectrum scan, RSSI scan, site verification.
- Looking after Drive Test kits, Licenses of TEMS, PCTELs, Rohde and Schwarz kits. Perform Walk Test in stadium
Technical support analyst
Ricoh Canada INC
Mississauga
07.2015 - 10.2015
- Giving Technical supports to internal employee of Ricoh Canada on internal company software, devices, operating systems, applications and troubleshooting their hardware, software and network problem.
- Troubleshooting through online software support or face to face and also remotely on the phones.
- Efficient in closing given tickets in prescribed time otherwise accelerate problem to managers with all technical reason when it not going to work at your end.
- This jobs required more to troubleshoot, diagnosing the software and hardware issue and faults in the devices to provide correct recommendation to replace the faulty hardware or software.
Project Manager
ITPL Private Ltd
New Delhi
10.2005 - 09.2011
- Optical Fiber Management and OSP projects for Airtel, Vodafone, Tata & Power Grid India.
- Facilitated OSP Project at Bangladesh for Gramme Phones at Dhaka.
- Good Knowledge about OTDR, Power loss and link budget matrix
Education
COOP program -
Pearson School board
Mississauga, ON07.2015
MBA in Information Management - Information Management
University of Wales
London, United Kingdom07.2011
Master in Information Technology -
MAHE
Bangalore07.2004
Post Graduate in Telecom Telecommunication -
MAHE
Bangalore, India07.2003
Skills
- Project coordination
- QXDM
- System testing
- Root cause analysis
- Project initiation and planning
- Troubleshooting and problem-solving
- Team management
- Training delivery
- Time management
- Goal orientation
- Willingness to travel and work weekends
- TEMS and XCAL expertise
- Software debugging
- Setup troubleshooting
- Scripting for TEMS and XCAL
- C programming
- Python development
- Artificial intelligence theory
- Linux operating system
- Microsoft Office proficiency
- SQL database management
- SAP BI analysis
- Attention to detail
- Problem solving
References
References available on request.
Hobbies and Interests
- Football
- Hiking
- Travelling
- Cricket
- Cycling
- Learning about Technologies
- Music
Personal Information
- Gender: Male
- Nationality: Canadian Citizenship
- Driving License: Class 5 Quebec
Core Competencies
Project Coordinator, Learning from scratch to initiated Project, Planning, Troubleshooting, Team management, Giving Training, Time management, Target oriented, Willing to travel and work on weekends, TEMS, XCAL, Software bugs, Setup troubleshooting, Script making for TEMS and XCAL, C++, Python, AI theory, Linux, MS office, SQL
Accomplishments
- Appercaite by CEO of Qualcomm for doing great
Timeline
System Test Engineer Modem
Qualcomm
06.2022 - 05.2025
Project Coordinator /RF Drive Test Engineer
GTL Canada INC / Star Tech Networks INC
01.2019 - 06.2022
RF Drive Test Associate
GTL Canada INC
10.2015 - 12.2018
Technical support analyst
Ricoh Canada INC
07.2015 - 10.2015
Project Manager
ITPL Private Ltd
10.2005 - 09.2011
COOP program -
Pearson School board
MBA in Information Management - Information Management
University of Wales
Master in Information Technology -
MAHE
Post Graduate in Telecom Telecommunication -
MAHE
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