Pankaj Golhar

• Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
• Client: Jaguar Land Rover (JLR)
• Manufacturing Sector
• Technology: Digitates ignio platform drives AI-led transformation access enterprise IT, automating process, reducing downtime and improving collaboration (Enterprise IT Award Winner - 2025 Global Tech & AI Award)
• Automated manual processes for scalability and resilience
• Automated over 250+ business-critical processes across diverse IT towers, significantly enhancing operational resilience and service efficiency. Key automation areas include Ready-for-Business (RFB) checks across applications, infrastructure servers, and network devices; log monitoring; service request automation; SAP system sanity checks; IDOC monitoring and reporting; ABAP code analysis; automated healing across infrastructure and applications; auto incident creation; process orchestration; and intelligent reporting. These initiatives span Application Management Services (AMS), SAP, IT Infrastructure Services (ITIS), Infra Service Desk (ISD), End User Services, Network, and Security—delivering proactive issue resolution, reduced manual effort, and accelerated service delivery.
  • Enabled digital transformation aligned with JLR’s strategic vision
  • Migrate onpremise platform to SaaS AWS platform

• Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
• Client: Pfizer Inc.
• Service Industry: Life Sciences
• Technology: Mobile App
• Leading demographically separated mobile app support from last 2+ years and FY budget is around $ 1.45 Million
• 22x5 Support & Maintenance of 200+ Mobile App including high brand value, sales force & Software Medical Devices (SMD) apps
• Peak team size 55+ located in USA, UK, Philippines & India
  Executing 200+ mobile app OS remediation program within stringent 3 months timeframe
• Avg. CSI is 93% from last two years
• Received best project award across TI (formally DESS) in FY2016-17.

• Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
• Client: Daimler Trucks NA
• Service Industry: Automotive
• Technology: IBM Business Process Manager (BPM)
• Migrated 5+ legacy IBM Lotus Notes applications to IBM BPM platform

• Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
• Client: Schlumberger (SLB)
• Service Industry : Energy, Gas & Utilities
• Technology: Oracle Transport Management (OTM)
• Led OTM upgrade from v6.2.9 to v6.3.2
• The Schlumberger Logistics organization has been going through a realignment exercise in order to bring standardization, increased efficiency, visibility as well as
  control in their day to day operations.
  This objective is being aided by Global Logistical Structure & Process supported by the latest in top of the range transportation management application – OTM (Oracle
  Transport Management).
• Project scope is SLB existing instance would be upgraded from 6.2.9 to 6.3.2. All existing OTM configuration, custom development, reports and integration would be
  retrofitted and enhance the capabilities

• Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
• Client: Eaton (India/USA/EMEA)
• Service Industry: Manufacturing
• Technology: Oracle E-Business Suite
• Standardize and Integrate business processes into the Eaton Electrical Common Platform (EECP) framework by migration of all sales and service business processes from
  current supporting EMEA & Canada ERP systems to the Oracle EECP (Oracle Application) platform.
• Integrate the Eaton Electrical EMEA & Canada Manufacturing sites to Electrical Common Platform (ECP) and Oracle Shared Services via Integrated Shared Service Centre
  (ISSC) Glasgow.
• EMEA Site rollouts: France, Morocco, Italy, Le-Lieu, Spain, and Netherland, Belgium.
• CANADA Site rollouts:: Burlington, Perth, Milton, Edmonton, Airdrie, Dartmouth, Delta, Lachine, Mississauga, Winnipeg, Oshawa and New Richmond.
• Roll-out and Implementation was done using TCS Oracle Apps Implementation Methodology which covers all major milestones during rollout i.e. Gate reviews/CRP’s/UAT/Go-Live

• Client : Eaton Corporation
• Service Industry : Manufacturing
• Analysis of business requirements.
  Understanding business requirement through BRDs given by the client.
• Support of Existing Standard and Custom system functionalities.
• Debugging and fixing of the existing standard and custom functionalities. This also includes raising Service request with Oracle and follow-up with them.
• Bug fixing and new developments for business requirements.
  Development of any component rose through new business requirements.
• Impact Analysis for Business Requirements.
  Analysing the impact of any new business requirement that come in through BRD.
• Following TCS Implementation Methodology for Implementation of Oracle Apps 11.5.10.2 in manufacturing industry for Finance modules
• Requirement gathering and gap analysis for Finance modules
• Conducting User Acceptance Testing to provide training to the client about Oracle Applications navigation and forms
  Validating data and processes post GO LIVE
• Post GO LIVE support

• Company Overview: Tata Consultancy Services (TCS) is a leading global IT services, consulting, and business solutions organization.
• Client: Genpact
• Service Industry: Life Sciences
• Technology: Oracle E-Business Suite
• This is an Oracle Application business restructuring, re-implementation project, which focused separation of existing 3 BGs, which have been defined continent-wise
  (Gecis-Asia, Gecis-Europe, and Gecis- America) into 9 BGs country-wise, one for each country for HRMS and Purchasing Module. The PO implementation was carried out
  country-wise only on 4 BGs.
• In this project we defined new organization structure i.e. BG, HR org, SOB, LE and OU for all the 9 Business Groups on the fresh instance & then migrated master &
  transactional data in new structure.
• The major activities of the project are the set-up related activities for new BGs, migration of existing data into the new BGs and modification and replication of
  identified custom components like interfaces, reports and alerts for Purchasing to address impact of BG Separation.
• The PO module is implemented using iProcurement for requisitioning and receiving functionality and Oracle Purchasing Applications for ordering.

• Chenab offers state-of-the-art solutions for the import and export business, which enable customers to manage their international trade business effectively. They provide a solution for EMS - Export and Import Management Software - and are the market leader in India.
• It offers all the features required for the effective management of exports from and imports to India.
• EMS ensures correct documentation, calculation of GST, export benefits, and enables the tracking of export and import orders.
• As a Program Analyst, I provide comprehensive support for the EMS application across multiple clients, ensuring seamless integration with Oracle E-Business Suite and SAP systems. Responsibilities include implementing application enhancements, maintaining ERP-aligned interfaces, generating custom reports, and configuring event-based triggers to optimize business workflows and data exchange.

Engaged in full-stack application development utilizing Java, Servlets, and JSP for dynamic web interfaces, backed by robust data management and integration with Oracle Database. Focused on building scalable, secure, and high-performance applications aligned with business requirements.

Serving as a Maintenance Engineer at HIGO, I am responsible for ensuring optimal machine uptime and operational continuity. Oversee daily maintenance activities, material handling, and execution of planned operations to support efficient production workflows, and minimize downtime.