Pankaj Garg
Bengaluru
Summary
Engineering Manager at Booking Holdings
13+ years of Experience in designing and building highly scalable, distributed systems, real-time systems, and platforms from scratch. Hands-on coder with well-honed and progressive experience in Designing solutions, Product development, Cloud(AWS) architecture, and some of DevOps activities. I am open for both Engineering management and Senior IC roles.
Overview
14
14
years of professional experience
Work History
Engineering Manager
Booking Holdings Inc.
06.2024 - Current
- Product(s): Fraud Prevention Services, Fraud Data Platform
- Primary tech: Java, Springboot, ElasticSearch, MySQL, Redis, SQS, DynamoDB, AWS
- Managing an engineering team of 9 Engineers
- Improved onboarding experience for new joining engineers and Ensuring timely execution without missing planned timelines
- Working with individuals on their growth plans
- Encouraged team collaboration and building the team culture to learn from each other in terms of technology and product.
- Proposed ideas that resulted in reducing latency by up to 70%, making the system much faster, efficient and scalable.
- Contributed to design reviews resulted in more than 50% cost savings through architectural design suggestions.
- Owning a Platform team of more than 5 services serving as horizontal platform to 3 vertical functions.
Engineering Manager
6Sense
02.2021 - 05.2024
- Product(s): Sales Intelligence, Slintel
- Primary tech: Java, Springboot, ElasticSearch, MySQL, MongoDB, Redis, SQS, AWS Lambdas, Step Functions, Python, Kafka, Django, Postgres
- Managing engineering team of 8 full stack and backend engineers directly and 2 QAs functionally.
- Contributing to system design and code reviews actively.
- Improved unit test case coverage and created a test plan to reduce production bugs by 15%.
- Improved the accuracy of estimations and reduced spill-overs by 35%.
- Ensuring timely execution without missing planned timelines
Senior Technical Lead
Skilrock Technologies (Gaming)
07.2017 - 01.2021
- Architect for designing a real-time Sports Betting System, which was successfully certified by a third party.
- Proud owner of end-to-end revamping a legacy high-volume transactional system (Payworld) for both the Retailer Management System and Accounting System.
- Technical lead for ICs, who was working on high volume, concurrent data-driven messaging system.
- Code reviews of peers and coaching to deliver better code quality
- Setting up a process for the application monitoring
- Building highly scalable infra
- Maintaining good uptime of the application
- Tech stack: Java, Springboot, RabbitMQ, Redis-PubSUB, Websockets, PHP, Laravel, B2C and B2B Applications, Transaction system, Angular, AWS
Senior Software Engineer
Shiprocket 360
12.2016 - 06.2017
- Focused and refactored the existing code according to coding design patterns especially provider design pattern to abstract the duplicated code for multiple channels.
- Got an understanding of how thee-commerce logistics domain
- Generating monthly invoices for all the transactions that happened in the last month was the most complex task in the company, Fortunately, I got an opportunity to revamp that and deployed a stable version of that in a minimal time, which helped company in stopping the losses due to error in billing.
- Worked closely with other team members to identify and remove software bugs.
- Project: - Worked on Shiprocket (Online Shipping Platform for e-commerce Sellers ) - Integrated Shiprocket with Ebay to fetch orders and ship - Integrated Bluedart as a shipping partner - Implemented service to automate monthly billing and invoicing - Created a courier recommendation engine according to different parameters - Re-structured wallet with concurrency support - Different reports, rate versioning, scripts etc
- Tech stack: - Laravel 5.2 - PHP7 - MySQL 5.7 - REST APIs - PHP SDKs - AWS (S3, EC2, SQS, Elastic Cache) - Deploy bot - WHMCS - Intercom - Third-party integration with courier partners - ELK - Angular JS
Senior Product Engineer
Kayako.com
11.2012 - 11.2016
- Wrote clean and dynamic code in PHP
- Wrote and developed new and well-tested code for different software projects.
- Developed REST APIs according to REST standards and HTTP codes
- Database design for the product functionalities and new requirements
- Kayako was a Saas product, so it was challenging to maintain separate database schema for the clients with high uptime.
- Open Source Contributions: - Monolog, SwiftMailer, Twig
- Tech Stack: Core Java, Python, PHP, Golang, Beanstalk, AWS RDS, Elastic Cache, S3 - Handling of incoming and outbound emails, Redis, JWT, REST APIs, PHPUnit, Understanding of DNS records Especially DKIM and SPF, TravisCI
Software Engineer
Skilrock Technologies
07.2011 - 11.2012
- Joined as a Software Engineer Trainee, and got to work on PHP, Mysql, Visual basic, SOAP APIs, XML, Ajax, Javascript, and CSS
- Got exposure to working on payment transactions and failure handling
- Wrote and developed new and well-tested code for different software projects.
- Worked on Mobile Recharge B2B System where we integrated multiple mobile operators
- Helped run quality assurance (QA) ahead of deployment.
Education
Bachelor of Technology - Information Technology
Gyan Vihar School Of Engineering & Technology
2011
Oracle Certified Associate - DBA
Oracle (Licenses & Certifications)
2010
Higher Senior Secondary - Science
Bal Gopal Vidhya Mandir
2007
Skills
- Engineering operational excellence
- Engineering Leadership
- Project and stakeholder management
- Hiring and people management
- System design for scalable systems
- Technical leadership
- Observability of services
- Agile Project Management
- Coaching and mentoring
Technical Skills
- Programming Languages - Java, Python, PHP, Go
- Frameworks - Django, Flask, Spring boot, Laravel
- Databases - Mysql, Postgres, DynamoDB, Redis, MongoDB, Singlestore
- Core: System design, Code Reviews
- ORMs- SQLAlchemy, Django ORM, Eloquent-Laravel, JPA
- Caching: Redis, Memcache
- Queues - RabbitMQ, Kafka, SQS
- Cloud- AWS, Serverless
- Search - Elasticsearch
- Containerization - Docker, Kubernetes
- CI/CD - Jenkins, Harness
- REST APIs
- Observability and logging - Datadog, Newrelic, Rollbar, Graphana
- Project Management - JIRA, Agile
Timeline
Engineering Manager
Booking Holdings Inc.
06.2024 - Current
Engineering Manager
6Sense
02.2021 - 05.2024
Senior Technical Lead
Skilrock Technologies (Gaming)
07.2017 - 01.2021
Senior Software Engineer
Shiprocket 360
12.2016 - 06.2017
Senior Product Engineer
Kayako.com
11.2012 - 11.2016
Software Engineer
Skilrock Technologies
07.2011 - 11.2012
Oracle Certified Associate - DBA
Oracle (Licenses & Certifications)
Higher Senior Secondary - Science
Bal Gopal Vidhya Mandir
Bachelor of Technology - Information Technology
Gyan Vihar School Of Engineering & Technology
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