Summary
Overview
Work History
Education
Skills
Certification
Core Competencies
Soft Skills
Timeline
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Pankaj Garg

Pankaj Garg

Summary

Experienced Scrum Master with 6+ years of experience across Healthcare, Smart Card, and Consulting domains, specializing in Agile delivery and SAFe implementation. Adept at leading cross-functional teams, facilitating Agile transformation at scale, and improving delivery predictability using metrics-driven insights.Skilled in stakeholder collaboration, backlog optimization, and continuous improvement, with a strong focus on enhancing team performance and delivering high-quality product outcomes in dynamic, product-driven environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Scrum Master

Ensemble Health Partners
07.2023 - 03.2026

Projects :

  • EIQ Integrity- Middle RCM
  • EIQ Appmonsters- BackRCM

Roles & Responsibilities :

  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Applied agile methodology to shorten cycle time and achieve target margins.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Created 2 high performing agile matured teams with 0% Spillovers.

ScrumMaster

Antier Solutions
08.2022 - 03.2023

Projects :

  • Shido, StumpUp
  • JetSynthesys, Wineshain, Collective Vault

Roles & Responsibilities :

  • Led Agile transformation across the organization by implementing structured workflows, improving delivery efficiency and predictability.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Worked to provide continuous improvement for product development lifecycle.

Scrum Master

Bain & Company
05.2022 - 07.2022

Projects :

  • Bain.com

Roles & Responsibilities :

  • Facilitated end-to-end Agile delivery for enterprise web platform development, ensuring alignment with Scrum best practices
  • Coordinated cross-functional teams (developers, QA, product owners) to deliver high-quality product increments
  • Conducted regular 1:1 check-ins to identify blockers, improve team engagement, and enhance productivity
  • Collaborated with Product Owner to refine backlog, prioritize user stories, and align with business goals
  • Led release planning and all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
  • Tracked and analyzed Agile metrics (Burndown, Burnup, Velocity) to improve sprint predictability and team performance

ScrumMaster

DoctusTech
06.2021 - 03.2022

Projects :

  • DoctusTech (Hcc Code)

Roles & Responsibilities :

  • ed Agile project delivery using Scrum framework, ensuring adherence to all ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
  • Coached team members on Agile principles and Scrum practices, improving team collaboration and delivery efficiency
  • Introduced structured documentation practices (BRD, FRD, DFD), enhancing clarity in requirements and development workflows
  • Collaborated with stakeholders to create and refine user stories, ensuring clear understanding and alignment across teams
  • Managed 2 Scrum teams (~10 members total), ensuring effective sprint execution and timely delivery of product increments

Software Engineer

IDEMIA
01.2017 - 05.2019

Projects :

  • Vodafone(GUSIM3)
  • TIM
  • Card Management Library Configurability
  • Training Projects

Roles & Responsibilities :

  • Contributed to telecom and smart card projects, ensuring Agile-driven delivery aligned with Scrum practices and project roadmaps
  • Developed and maintained ETSI-compliant documentation while automating test suites to improve efficiency and support continuous integration
  • Designed and implemented configurable test frameworks, enabling faster release cycles and supporting multiple product configurations
  • Generated detailed test reports and collaborated with cross-functional integration teams to ensure smooth and reliable product deployments

Education

Bachelors of Engineering & Technology -

Chitkara University
07-2017

Skills

    Tools:

  • Test link
  • Visual Studio
  • Perforce, GitHub, GitLab
  • JIRA, ADO, ClickUp, Zoho,Trello, Retrium, AHa
  • Jenkins
  • MCLR & MCLR
  • JIRA Dashboard, ADO Dashboard, Confluence
  • Programming Languages:

  • C
  • C
  • JAVA
  • Javacard

Certification

  • SAFe ScrumMaster-SSM (09/2024 - 09/2026)
  • Professional Scrum Master- PSM-I (12/2026)
  • Advanced ScrumMaster (01/2023 - 01/2025)
  • Certified Scrum Master (01/2022 - 01/2025)

Core Competencies

  • Project Management, Agile Modelling
  • Testing, Debugging
  • Software Development Life Cycle with Scrum Development
  • Requirement Gathering
  • Requirement Analysis
  • Debugging
  • Test Plans
  • GP 2.2.1, ETSI, ISO Standards
  • Scrum framework expertise
  • Backlog grooming, Backlog management
  • Agile coaching
  • Retrospective analysis
  • Adaptive leadership

Soft Skills

  • Team Player
  • Thinker
  • Planner
  • Collaborator
  • Communicator
  • Risk identification
  • Empathy and emotional intelligence

Timeline

Scrum Master

Ensemble Health Partners
07.2023 - 03.2026

ScrumMaster

Antier Solutions
08.2022 - 03.2023

Scrum Master

Bain & Company
05.2022 - 07.2022

ScrumMaster

DoctusTech
06.2021 - 03.2022

Software Engineer

IDEMIA
01.2017 - 05.2019

Bachelors of Engineering & Technology -

Chitkara University
Pankaj Garg