Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Work Preference
Certification
Websites
Hi, I’m

Pankaj Gugale

Software Quality Assurance Leader
Pune,MH
Pankaj Gugale

Summary

  • Highly accomplished professional with over 23 years of expertise in delivering enterprise-class products in the domains of Data Protection, Backup-Restore, Financial, Storage System, and eService.
  • Demonstrated success in building, mentoring, training, and managing high performance teams. Proficient in all phases of the Software Life Cycle, combining a customer-focused approach with strong technical aptitude and
    analytical skills to meet high-level business requirements.
  • Adept in defining and implementing best quality practices, driving process improvements, fostering employee development, spearheading innovations,
    and leading organizational agile transformation.
  • Successfully collaborated with geographically distributed teams, showcasing strong coordination skills, promoting teamwork, and fostering mutual understanding.

Overview

23
years of professional experience

Work History

Veritas Software
Pune, MH

Sr. Manager - SQA Engg
10.2010 - 06.2023

Job overview

Responsibilities & Achievements

  • Consistently delivered multiple NetBackup & FlexScale releases within challenging deadlines and fast-paced environment
  • Every major NetBackup release consists of 100+ new features enhancing product capabilities, security fixes, and addressing critical customer issues
  • Implemented quality-driven initiatives, streamlining release processes and led reduction in customer escalations by identifying appropriate epic scope, managing risks, and enhancing overall product quality
  • Successfully led employee development initiatives, effectively managed vendor relationships, established
  • KPIs, and built a robust QA team, stakeholder collaboration, setting high standards for delivering predictable and high-quality results, including seamless cross-product integration
  • Played crucial role in supporting various organizational initiatives, proficiently managed budgets, recruited top talents, enhanced the team's technical expertise, and fostered a positive work environment.

Cognizant
Pune, MH

Asst. Manager - Projects
09.2008 - 10.2010

Job overview

Responsibilities & Achievements

  • Established and nurtured key client relationships with Washington Mutual, JPMC, and Barclays building a dedicated team of 90+ members across multiple client locations (onshore & offshore)
  • Timely delivered multiple applications and products with varying release cycles, overseeing work allocation, scheduling, estimation, deliverables, customer interactions, and project tracking
  • Played a pivotal role in developing impactful business proposals, including compelling case studies, one- sliders, and informative flyers for growing new prospective business
  • Proficiently managed project budgeting, revenue forecasting, monthly billing, resource allocation, and ensured project profitability along with monitoring project metrics for QA process adherence, risk management, quality audits, and consistently meet SLAs.

Symphony Services
Pune, MH

Solutions Architect - QA
10.2006 - 09.2008

Job overview

Responsibilities & Achievements

  • Engaged since inception as first QA engineer to test "Redhat Command Center" product, gaining extensive experience in setting up QA processes from beginning
  • Played a key role in feature discussions, suggesting enhancements and defining the product roadmap
  • Visited
  • Redhat headquarters in US for knowledge transition and collaborating with the stakeholders
  • Actively participated in test case design, execution, and defect tracking using TestLink
  • Mentored team members, work allocation, and address development needs.

Veritas Software
Pune, MH

SQA Engineer
12.2003 - 10.2006

Job overview

Responsibilities & Achievements

  • Led qualification for the critical and highly valuable Reporting module in the "VERITAS SANPoint Control" or "VERITAS CommandCentral Storage" product
  • Verified data accuracy in diverse report categories by meticulously populating and validating test data, all customization operations of reports including archiving, emailing, and scheduling
  • Automated test cases, ensured seamless product installation, upgrades, and troubleshooting, developed test plans, created test strategies, define best practices, and prepared matrices to track progress.

vMoksha Technologies
Pune, MH

Testing Specialist
07.2003 - 12.2003

Job overview

Responsibilities & Achievements

  • Qualified Payments, Collections, File Services, and Administration module functionality within the
    integrated Wise Corporate e-Banking application.
  • Comprehended requirement documents, designed test cases, obtained reviews, executed test
    cases, and updated test results.
  • Conducted thorough regression testing for each new build deployed in the QA environment.

eGain
Pune, MH

Software Test Engineer
05.2000 - 07.2003

Job overview

Responsibilities & Achievements

  • Contributed to "eGain Mail" in various aspects of Software Quality Assurance, including test plan
    development, test case execution, scheduling, and generating status reports.
  • Proficient in various types of testing, including compatibility, configuration & performance testing
    for web-based products.
  • Involved in product installation, upgrades, troubleshooting, test scripting, and automation.

Education

Modern College, Pune University
Pune

Bachelor of Science from Computer Science
1998

Aptech
Pune

Higher Diploma in Software Engineering from Software Engineering
1999

Skills

  • Exceptional Techno-Function and People Management Skills: Proven ability to effectively mentor and guide
    individuals to achieve goals Strong communication skills, trust-building, and motivation to guide, support, and
    advice team members Foster a collaborative and productive work environment through knowledge sharing and mentorship coupled with a well-defined rewards and recognition program to boost employee performance
  • Quality Assurance Procedures: In-depth understanding of quality assurance procedures and methodologies from
    product design to delivery Familiarity with various quality assurance techniques and ability to implement them effectively Ensuring compliance with quality standards and driving continuous improvement in product quality
  • Proficient in Critical Thinking, Decision-Making, and Problem-Solving: Strong analytical and critical thinking skills to assess complex situations Effective decision-making abilities considering risks, benefits, and available options Skilled in problem-solving to address challenges and find innovative solutions
  • Demonstrated Track Record of Accuracy and Meticulous Attention to Detail: Consistently deliver work with precision and attention to detail Identify errors, inconsistencies, and potential issues, ensuring high-quality outcomes Maintain meticulous standards and contribute to overall quality excellence

Additional Information

Rewards & Recognition

  • NetBackup Outstanding Achievement Award for Magnetar Team in 2012
  • Awarded as Insite Frolic Pune Champion for leading Employee Engagement in 2018

Timeline

Sr. Manager - SQA Engg

Veritas Software
10.2010 - 06.2023

Asst. Manager - Projects

Cognizant
09.2008 - 10.2010

Solutions Architect - QA

Symphony Services
10.2006 - 09.2008

SQA Engineer

Veritas Software
12.2003 - 10.2006

Testing Specialist

vMoksha Technologies
07.2003 - 12.2003

Software Test Engineer

eGain
05.2000 - 07.2003

Modern College, Pune University

Bachelor of Science from Computer Science

Aptech

Higher Diploma in Software Engineering from Software Engineering

Work Preference

Work Type

Full TimePart Time

Location Preference

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time offWork from home optionPersonal development programsTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing

Certification

  • ISTQB (International Software Testing Qualifications Board) Foundation level
  • Certified Scrum Master by Scrum Alliance in 2016
  • Certified AWS Cloud Practitioner Essentials in 2024
  • ChatGPT Champion Challenge by Metaleap University in 2023
  • Generative AI Overview for Project Managers by Project Management Institute in 2023
  • Project Management Certificate by Mangtas in 2023
  • “The seven habits of highly effective people” by Franklin Covey in 2009
  • “Bullet Proof Manager” by Crestcom International in 2010
Pankaj GugaleSoftware Quality Assurance Leader