Pankaj Kalita

Automotive Product Knowledge: Deep understanding of Nissan's vehicle lineup, features, capabilities, and competitive advantages.

Sales Process Mastery: Proficiency in the entire sales cycle, including prospecting, lead management, qualifying buyers, presentation, negotiation, and closing.

Negotiation & Financial Acumen: Skilled in negotiating pricing, trade-ins, and financing options (loans, leasing, warranties, accessories) to ensure profitable deals while satisfying customer needs.

Documentation & Compliance: Experience preparing sales contracts, credit applications, and all associated paperwork accurately, adhering to federal, state, and local regulations in India.

Inventory Management: Ability to manage and maintain knowledge of showroom and lot inventory, coordinate vehicle deliveries, and assist with vehicle appraisal processes.

Digital Proficiency: Competence in online marketing strategies, managing internet inquiries, social media sales techniques, and virtual sales platforms.

Exceptional Communication: Strong verbal and written communication skills to articulate product benefits, address customer inquiries, and build rapport with a diverse clientele.

Customer Service Orientation & Empathy: A customer-first mindset, focusing on understanding needs through active listening and delivering a positive, personalized buying experience to foster loyalty and referrals.

Time Management & Organization: Strong organizational skills to manage multiple clients, appointments, and follow-ups efficiently.

Problem-Solving: Aptitude for identifying customer concerns and finding appropriate vehicle or financing solutions.

Teamwork & Collaboration: Willingness to work effectively with sales managers, finance teams, and the service department to ensure a seamless customer journey.

Skill contest test 2023 in Delhi

Best sales consultant award 2020

• Computer Exposure :
• MS-OFFICE & TALLY ERP-9
• DTP