Summary
Overview
Work History
Education
Skills
Accomplishments
Favorite Defect
Technologies Languages
Databases
Application Server
Client Testimonials
Software
Certification
Interests
Timeline
Generic

Pankaj Karkra

QA Manager | CSM | PSM |
Chandigarh

Summary

Certified Scrum Master (CSM, PSM) with over 14 years of experience in Quality Assurance and Software Testing. Holds a expertise in quality assurance methodologies and software testing. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Skilled in test planning, defect tracking, and process improvement. Highly valued for leadership qualities and problem-solving abilities.

Overview

15
15
years of professional experience
1
1
Certification
2
2
Languages

Work History

QA Manager

MaverickServe
06.2020 - Current
  • Company Overview: A web-based application for a leading tennis Grand Slam, covering mobile and web applications, including Player APP, Tournament Registrations, and Membership Portal
  • Managed QA teams (manual & automation) to ensure high-quality software delivery
  • Designed and implemented test strategies covering functional, regression, and performance testing
  • Developed and maintained automation frameworks for tournament scheduling and player management
  • Performed UI/UX testing and ensured compliance with WCAG standards
  • Conducted API testing and database validation for seamless data integration
  • Led defect triage meetings and collaborated with stakeholders
  • A web-based application for a leading tennis Grand Slam, covering mobile and web applications, including Player APP, Tournament Registrations, and Membership Portal

Senior QA Lead

Elton
06.2018 - 06.2020
  • Company Overview: A web application managing patient PHI, clinical measures, billing, and scheduling
  • Led ONC certification testing for compliance validation
  • Validated clinical and automated measures
  • Conducted WCAG testing using Achecker tool
  • Managed project deliverables and client communications
  • Attended ONC testing meetings and helped in passing certification tests
  • A web application managing patient PHI, clinical measures, billing, and scheduling

QA Lead

Altius
05.2017 - 04.2018
  • Company Overview: A platform enabling hospitals to send/receive CCD interfaces with other entities
  • Managed team deliverables and test case reviews
  • Developed and debugged automation scripts using Java-Selenium frameworks
  • Participated in product review meetings and client interactions
  • A platform enabling hospitals to send/receive CCD interfaces with other entities

QA Module Lead

Antora Assignment 1 & 2
06.2016 - 05.2017
  • Company Overview: Mobile Testing (Health-Fitness & Social Networking Apps)
  • Performed mobile app testing on iOS devices
  • Created and executed test cases, reported and validated defects
  • Managed project deliverables independently
  • Mobile Testing (Health-Fitness & Social Networking Apps)

Senior QA Engineer

McKinley
01.2010 - 01.2016
  • Company Overview: An application enabling bulk email marketing solutions
  • Tested new functionalities and performed backend database validation
  • Developed automation scripts using Java-Selenium
  • Conducted performance testing using JMeter
  • Managed client communication and project deliverables
  • An application enabling bulk email marketing solutions

Education

Bachelor’s Degree - Information Technology

Skills

Test Strategy Development

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Accomplishments

  • Successfully identified and resolved a CRON job issue in a campaign scheduling feature, ensuring a major release without defects. This involved backend and frontend integration testing to identify duplicate campaign launches.
  • Received client appreciation for efforts in testing, teamwork, and QA leadership.

Favorite Defect

Any defect that is blocking the functionality and reported by QA before the release is a good catch but one Defect that really brushed out our mind and was narrowed down at very last moment was the best for me. It was an issue related when a scheduled campaign was launched twice. We validated all the combinations from daily options to weekly and monthly options but narrowed it down at last that this was an issue with the CRON job being executed at the back end, which was launching the campaign twice one being the time while scheduling and the other the time when the campaign was scheduled. This was interesting because everyone was curious to know the root cause and it was the integration testing of frontend and backend of the application that helped us to narrow down this issue and got it fixed before the release.

Technologies Languages

Java

Databases

  • MySQL
  • Oracle
  • SQL Server

Application Server

  • Jboss
  • Tomcat

Client Testimonials

  • QE Manager, Thanks to you and your team, Pankaj, for all the great work here. Your efforts in testing and collaboration were a great help to this project and most appreciated.
  • Onshore PM, I was given a name (Pankaj Karkra) by - as someone he loved working with, any chance Pankaj is available?

Software

Agile

Selenium

Automation

Java

Certification

Certified Scrum Master

Interests

Cricket

Timeline

Certified Scrum Master

03-2025

QA Manager

MaverickServe
06.2020 - Current

Senior QA Lead

Elton
06.2018 - 06.2020

QA Lead

Altius
05.2017 - 04.2018

QA Module Lead

Antora Assignment 1 & 2
06.2016 - 05.2017

Senior QA Engineer

McKinley
01.2010 - 01.2016

Bachelor’s Degree - Information Technology

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Pankaj KarkraQA Manager | CSM | PSM |