Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pankaj Karnwal

Team Lead
Gurgaon

Summary

Professional with strong background in sales operations, ready to drive team performance and operational efficiency. Known for fostering collaboration, adapting to shifting priorities, and delivering measurable results. Skilled in process optimization, data analysis, and strategic planning, with focus on motivating teams and achieving business goals. Reliable and flexible leader, adept at navigating dynamic work environments.

Overview

7
7
years of professional experience
3
3
Certifications
2
2
Languages

Work History

Team Leader, Sales Operations

Policybazaar.com
05.2019 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Evaluated potential alternative investments such as private equity funds or hedge funds as part of a broader effort to diversify client portfolios.
  • Focused on continuous improvement by regularly soliciting feedback from clients and colleagues to identify areas for potential growth.
  • Assisted in the development of new product launch strategies, providing input on optimal pricing structures to maximize profitability while remaining competitive in the marketplace.

Associate

Teleperformance, RBL Bank
06.2018 - 04.2019
  • Assisted customers with product troubleshooting and provided relevant solutions to ensure their needs were met.
  • Conducted thorough needs assessments for clients, offering tailored credit card solutions that met their unique financial requirements.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Bachelor of Science - Information Technology

Uttaranchal University
Dehradun, India
04.2001 -

Skills

Data management

Business development

Performance evaluations

People management

Project management

Certification

CABA

Timeline

Team Leader, Sales Operations

Policybazaar.com
05.2019 - Current

Associate

Teleperformance, RBL Bank
06.2018 - 04.2019

Certification OF enablement

12-2016

CABA

12-2012

CCC

06-2012

Bachelor of Science - Information Technology

Uttaranchal University
04.2001 -

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Pankaj KarnwalTeam Lead